Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

316 Reviews

97% Would Recommend
Latest Review about 10 hours ago

Reviews


JD
Jaime D.
Tempe, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Jaimie said the staff were nice but vehicle came out worse than it did before the repairs. It was shaking more than usual after the diagnostic. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
David R. from All Tune and Lube Total Car Care responded on 08/02/2018

Hey Jaime! Good morning! Thanks for the review and I appreciate the 5 star rating.
You said your truck ran worse when it left than when you brought it in, not so good! But when I looked up your invoice I noticed that you didn't get any of the repairs done that we recommended. I see that the spark plugs are worn out, the ignition wires and coil boots are arcing, mass air flow sensor is dirty along with cracking serpentine belts and an overdue timing belt! Oh my!
Had these repairs been done I gurantee you would have ben overjoyed by the way your truck ran when you left but left the way it is it's no wonder that the truck doesn't run well. I hope you'll give us the chance to proove it!


RH
Rachel H.
Tempe, AZ
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Rachel said they were really nice and they had fast service.
This review was collected via phone interview by Customer Research Inc.

CM
Carlo M.
Tempe, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Carlo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Tempe, AZ
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Thomas said the staff was honest about what needed to be done to his vehicle. The prices are a little high. He appreciates not being taken advantage of. He would definitely go back.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Tempe, AZ
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Mike said the business does good work.
This review was collected via phone interview by Customer Research Inc.

CD
Carlos D.
Phoenix, AZ
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Carlos said it was easy to get his vehicle in and out quickly. The staff were friendly and the vehicle was ready when promised.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Tempe, AZ
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Fast and easy
The Honda Dealer takes hours for what it takes these guys to do in 20 minutes. I am very pleased.

JT
Janene T.
Tempe, AZ
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Janene said even though she didn't have an appointment, the business took her in right away, and completed the work within an hour.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Laveen, AZ
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Dennis said he had emergency repairs to his vehicle, and was in and out very quickly. The staff was very friendly and the price was cost effective.
This review was collected via phone interview by Customer Research Inc.

MC
MICHAEL C.
Maricopa, AZ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Best place EVER!
These guys are great! I was able to drop my car off and go to work. Was able to pick it up after knowing everything was taken care of. Staff is great, knowledgeable and super nice. Will never stop going here.

MA
Mark A.
Arizona
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Mark said the business had no problems doing a simple job.
This review was collected via phone interview by Customer Research Inc.

SS
Shilyn S.
Tempe, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Shilyn said the staff was honest about what was going on with her vehicle. They figured it out and they were able to fix her air conditioner. Her vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Tempe, AZ
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Fast and friendly service
I made an appointment here on a recommendation from a friend. Dave was very friendly and helpful. My oil change took about 20 minutes, and was less than $40. Dave was honest about the results of my check up, which was much appreciated. I will definitely be back.

JK
Justice K.
Arizona
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with Sonya. She said the customer service at this business was great.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
Tempe, AZ
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Peter said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Tempe, AZ
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Rick said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
Tempe, AZ
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Peter said the staff identified the problem, but he had to come back because they got some hoses mixed up. They serviced it for free.
This review was collected via phone interview by Customer Research Inc.

DP
Denice P.
Tempe, AZ
Dodge Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Denice said she has been going to the business for years. Dave is helpful and he will tell her if the work is needed or not. She likes their service.
This review was collected via phone interview by Customer Research Inc.

AC
Angelo C.
Phoenix, AZ
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Angelo said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Tempe, AZ
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
James said the business was super fast and the service was easy. He also said he had no issues.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 316 in total