Full Service Honda repair and body shop servicing McLean and the greater Washington, DC areaFull Service Honda repair and body shop servicing McLean and the greater Washington, DC area
Spoke with Michael. He said the vehicle was ready about 8 days late because of parts and shipping issues. He said the personnel were not very clear when communicating why the work was taking so long to be completed. He said he felt they had a lot of work to do and a very busy schedule. He would not recommend this business because it is difficult to get to their location, the waiting area was in very poor condition, and the personnel did not explain the repairs to him when he asked them for information. They told him the people who worked on his vehicle were not available. He said he really liked the email updates. The technician did a great job updating the records about the repair process.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.