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Review for Auto Care East Inc
BOYCE B. on 09/17/2015
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Good work, but . . ."
I had Auto Care East change the oil and oil filter, change the wiper blades, and perform the yearly NYS inspection. According to their bill, this took about 3/4 hour labor. But when I arrived to pick-up the car after an hour, I was told that the bill was more than $300. I complained, and the bill was reduced to $170. This is still excessive, but considering the convenience of not having to go to the Bronx for the same service at half the price, it is worth it.
But there is another problem. Last year when I had the same service performed, I was told that the engine needed a new timing belt. This is a major repair that requires lifting the engine and costs nearly what the car is worth and may well be unnecessary. I refused. This year they suggested that the rear brakes need repair, and again I refused. I had the brakes checked elsewhere, and the brakes are satisfactory at this time. And so they may well be suggesting unnecessary repairs.
Vehicle: Subaru Impreza
Service Date: 09/16/2015
Review Created: 09/17/2015 07:40 AM