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Auto Care East Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,315 Reviews)
92
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Auto Care East, Inc. in New York, New York, is a state-of-the-art auto body and repair shop is dedicated to providing quality service at affordable prices to optimize your vehicle's performance. From electrical repairs and windshield replacement to tire balancing and brake service, we provide the comprehensive services you need to Auto Care East, Inc. in New York, New York, is a state-of-the-art auto body and repair shop is dedicated to providing quality service at affordable prices to optimize your vehicle's performance. From electrical repairs and windshield replacement to tire balancing and brake service, we provide the comprehensive services you need to maintain or repair your vehicle. Contact us to set up an appointment for New York State inspections, mechanical repairs or insurance claims. Our NYS licensed adjusters are experts at handling all aspects of your insurance damage claim.

In addition, we are a direct repair shop for Allstate, Progressive, Encompass, Travelers, Esurance, GMAC, Fireman's Fund, Kemper, Liberty Mutual and others. All our bodywork is guaranteed. Drive in for a free written estimate today. We have state of the art computerized paint matching system and one of the few downdraft spray booths in Manhattan. We use Dupont paint products exclusively and are part of Dupont's Performance Alliance
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Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(212) 988-1515
Opening in 56 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (US & Canada)
243 E. 94th St. New York, NY 10128
Auto Care East Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,315 Reviews)

CH
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CAROLINE H.
New York, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/16/2012
verified customer Verified Customer
I felt ripped off
The first time I took my car here, it was for a second opinion after another autoshop gave me a large estimate for a bunch of tests they would need to do because my engine light was on. Auto Care East replaced the cap for $15, and seemed to give me fair and reasonable service on the other things that needed to be fixed.

I had a different experience the second time I brought my car here. After I dropped my car here for the 45,000 mile service check, I got a call that the air filter and cabin filter needed to be replaced and the cost would be almost $500. When I asked for a breakdown of cost, the guy had trouble doing it, and suddenly realized they had "charged me for labor twice." He then reduced the cost by $110, but the breakdown for parts and labor still wasn't adding up. He finally agreed to e-mail me an estimate, where suddenly it was reduced another $100 (apparently there was another extra charge for labor that was again taken off)and it was now only $276 -- and the parts and labor finally added up correctly. They
charged for 1.5 hours of labor (intead of one hour), which I was not sure was fair, but I agreed to it.

But it seems to me that they were planning to charge me at least $200 more than they should have, and were just hoping I wouldn't question it. They (correctly) assumed I was a female who does not know much about cars. But that doesn't give them the right to rip me off. I will not be going here again.
Not Recommended
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