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Review for Auto Care East Inc
CARLA J. on 10/04/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Mixed messages"
When I phoned to make an appointment for my new inspection sticker, Dave asked me if there was anything else. I told him about that noise at high speeds, he recommended that I bring it in the night before the appointment, and someone would drive it home to listen for the noise. I said fine, but when I dropped off the car, Dave didn't remember what he'd told me on the phone. He said they'd road-test it anyway. The next day, he called me to say the car was ready, but when I went to pick it up, the "road test" only involved 10 miles. I paid the $40 for it, as well as the inspection fee, but when I started to drive off, I noticed that the old inspection sticker was still on the car. When I asked about it, it turns out the inspection was NOT done. I waited while the technician did it, but I have to wonder what I made an appointment for in the first place.
Vehicle: Subaru Outback
Service Date: 10/02/2014
Review Created: 10/04/2014 05:16 AM