Overview

Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5Overall Rating 4.34/5rating 4.34

237 Reviews

89% Would Recommend
Latest Review 3 days ago

Reviews


DR
Daniel R.
Eastpointe, MI
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Daniel said everything was good. They did a good job.
This review was collected via phone interview by Customer Research Inc.

MC
Mario C.
Eastpointe, MI
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Mario said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DR
Debrah R.
Saint Clair Shores, MI
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2016 Category: Service
Debrah said they did an excellent job on her vehicle and were done in a timely manner. The cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

WT
WANDA T.
Hamtramck, MI
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2015
Awesome Service
Service is the one thing that will make me drive past other auto centers just to get to this one. I didn't have an appointment. I had an emergency but I was in and out of there in no time!

IR
Isabella R.
Eastpointe, MI
Honda Accord
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2015 Category: Service
Isabella said they misdiagnosed her vehicle so she had to pay $200 more to get it fixed so she will not recommend this facility.
This review was collected via phone interview by Customer Research Inc.

RR
Roderick R.
Harper Woods, MI
Chevrolet Suburban
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Overall Rating 1/5rating 1rating 1rating 1rating 1
12/23/2015 Category: Service
Roderick said it was a bad service experience and they messed up his vehicle. He paid his bill and tried to talk to the manager, but once he had his money, he did not want to talk to him. He was very unhappy.
This review was collected via phone interview by Customer Research Inc.

LY
Latisha Y.
Detroit, MI
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2015 Category: Service
Latisha said the service provided by this business was good and quick.
This review was collected via phone interview by Customer Research Inc.

MN
Marino N.
Eastpointe, MI
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2015 Category: Service
Marino said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

KL
Kalvin L.
Eastpointe, MI
Mercury Grand Marquis
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/17/2015 Category: Service
Spoke with Kelvin. He said this business had his vehicle for a week to replace the starter. They had the vehicle for 3 days, he inquired about how the service was going and they had not started work on his vehicle due to being backed up. It took them two more days after that to start doing work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

FN
Frances N.
Eastpointe, MI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2015 Category: Service
Frances said this facility is very accommodating.
This review was collected via phone interview by Customer Research Inc.

KK
Kyna K.
Eastpointe, MI
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2015 Category: Service
Kyna said this business gave her good service.
This review was collected via phone interview by Customer Research Inc.

LB
Labaron B.
Detroit, MI
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2015 Category: Service
Labaron said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

AS
ALICIA S.
Harper Woods, MI
Dodge Stratus
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/10/2015
Not happy
Taken my car there 4 times now because of the transmission they put in thats not working properly. Its under warranty but they are doing everything they can to make sure I pay

JE
Jason E.
Center Line, MI
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Service
Jason said he has dealt with this business before. They do a good job.
This review was collected via phone interview by Customer Research Inc.

CM
Crystal M.
Sterling Heights, MI
Saturn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Service
Crystal said the business always provides great service.
This review was collected via phone interview by Customer Research Inc.

WS
Wesley S.
Eastpointe, MI
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Service
Wesley said he has used this business for two years and they are fine. They have been nice to him, and they got the work done as quick as possible.
This review was collected via phone interview by Customer Research Inc.

DD
DAVID D.
Eastpointe, MI
Saturn SL1
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/29/2015
i wene in for an oil change came out with a 1100.00 bill
i feel i got ripped off.