Overview

Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2

(355 Reviews)

86% Would Recommend
Latest Review 5 days ago

Reviews


DW
Dmyia W.
Eastpointe, MI
Chrysler Town & Country
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/12/2020 Category: Service
Dmyia said the prices were different when she got there.

LF
Larhonda F.
Detroit, MI
Chrysler Sebring
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/06/2019 Category: Service
Larhonda she took her vehicle into the business for an electric issue and a suspension issue. After she got her vehicle back from them her motor was shaking badly, it has never done that until they worked on her vehicle. She has since took it back.

DB
Demetrius b.
Sterling Heights, MI
Chevrolet Impala
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2019 Category: Service
Demetrius said that his suggestion to the facility is to get it right the first time, his recommendation comes with reservations.

JA
JAWANA A.
Detroit, MI
Dodge Avenger
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2018
email error
Please be careful to send emails to the correct person. I received this email directed to a Jawana Adams. That is not me. Thank you. Ms.Dana Holmes

Verified Customer
Eastpointe, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/23/2018
Prices are too steep
Prices are too steep but service was quick , as long as you keep calling and staying on them.

GP
Gregory P.
Harper Woods, MI
Chevrolet Impala
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/10/2018 Category: Service
Gregory said the staff fixed a little bit, but the other part got worse, so the work wasn't done correctly. They need to get better with their services. Due to his issues, he wouldn't recommend the business for service.

JP
James P.
Detroit, MI
Buick Enclave
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/05/2018 Category: Service
James said the service at the business took a long time.

TB
Tanika B.
Warren, MI
Chrysler 300M
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/11/2018 Category: Service
Tanika said she would not recommend the business for service because after she picked the vehicle up she had 2 other issues . She is sure this was caused by the staff .

KT
Kenneth T.
Detroit, MI
Ford Explorer
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/29/2017 Category: Service
Kenneth said he went to get a tire done. The service could've been a little faster.

JF
James F.
Eastpointe, MI
GMC Yukon
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/18/2017 Category: Service
James said the business took 12 hours to repair a brake line when it should have been done in a couple of hours.

AH
Angela H.
Eastpointe, MI
Chevrolet Equinox
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/08/2017 Category: Service
Angela said she was not very happy with the service because this business kept her vehicle for 14 days. For 3 of the days she was given the run around. During two of those 3 days, she didn't like the way she was talked to. She spent $2,500 and was told this facility could give her a loaner vehicle. When she dropped her vehicle off, she was told they did not have a loaner but she could use a rental. She was not happy with the way the employees played on their words of loaner vehicle and rental. At this time, she would not recommend this business for service.

TH
Tamika H.
Roseville, MI
Chrysler Sebring
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/30/2017 Category: Service
Tamika said this business couldn't bill her warranty and that was the only way she could get her vehicle back. She said they could have done it but they refused to. She will always recommend this business because they do good work.

LM
Laura M.
Eastpointe, MI
Dodge Caliber
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/21/2017 Category: Service
Laura said this business is very busy, they are also really nice and they have good prices.

TH
Troy H.
Eastpointe, MI
Saturn Vue
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/11/2017 Category: Service
Troy said the price was a little expensive and it took a while for them to diagnosis his vehicle, but he gives kudos to the front desk staff. They provide great customer service and they are great people.

DD
DAVID D.
Eastpointe, MI
Saturn SL2
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2017
work is never complete when promised
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