Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

158 Reviews

97% Would Recommend
Latest Review about 1 year ago

Reviews


AB
Alex B.
Colorado Springs, CO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Alex said the business is great.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Colorado Springs, CO
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Honest and thorough.
Good communication, knowledgeble, clean. Good follow-up.

SM
Sandy M.
Colorado Springs, CO
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Sandy said the staff is very good and they explained a lot.
This review was collected via phone interview by Customer Research Inc.

CS
Carol S.
Colorado Springs, CO
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Carol said they pick her up and bring her home. Their prices are reasonable. They are very honest and very nice.
This review was collected via phone interview by Customer Research Inc.

TZ
Tom Z.
Colorado Springs, CO
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018
Oil Change
We had an Oil Change and fluid check done on our 1994 Jeep Cherokee You let us know it needed work. Thank You.

The only thing missing from this service, is it needed Washer Fluid for the Windscreen. That would not be anything major but my Wife had asked specifically that it needed to be topped off, as the warning light was on.

Didn't get done, Wife not happy. I fixed it but Wife still not happy that I had to do it. She says it casts doubt on the whole thing.

Thanks for listening.

Z-man

JM
Jessie M.
Colorado Springs, CO
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2018 Category: Service
Jesse said he was happy with the prices offered by the business.
This review was collected via phone interview by Customer Research Inc.

PH
Pat H.
Colorado Springs, CO
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
The management is great and I feel, honest. Would recommend to anyone.
I trust the work they do for me.

RN
Rick N.
Colorado Springs, CO
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Great customer service plus location
Chris showed up early for vehicle drop off and work was done same day for pickup.

MG
Michael G.
Colorado Springs, CO
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Michael said the staff was nice, helpful and willing to work with him.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Colorado Springs, CO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Matt said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LW
Laura W.
Colorado Springs, CO
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Laura said the business did everything she asked in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RA
Rogelio A.
Colorado Springs, CO
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Rogelio said the staff provided general mechanic work and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Colorado Springs, CO
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Great people
Always very friendly, quick and reliable. They really care about you and your car.

MG
Mike G.
Colorado Springs, CO
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Great, as always
My son's check engine light came on so he took his vehicle in to the Auto Clinic. They quickly determined it was a vacuum issue with his gas cap not being on correctly and did a full check on the car to make sure everything was good. They did all this for him free of charge! Great place, we are very loyal customers!

DG
Daniel G.
Colorado Springs, CO
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
One Day
One day service was fast and accurate to repair 4WD encoder, internal engine cleaning, plug wires and air sensor. Very satisfied with their honesty and ability.

BL
Bruce L.
Colorado Springs, CO
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018
Fair and honest
As always, your mechanics did a great job. We love bringing in our vehicles to Auto Clinic because the work is always done quickly, at a fair and honest price. We know you will stand behind your work. Thanks for another good experience.

JT
Justin T.
Colorado Springs, CO
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Thank you for caring!
The folks at Auto Clinic are amazing! I told them my situation and they went out of their way to pick me and my car up and offered to pick me up when my car was complete. I am truly a fan of Auto Clinic, that type of service is truly hard to come by. I will always support this locally owned business and you should to. Chris and Jeremy where awesome they took care of me as if i was family!

BJ
Brittney J.
Colorado Springs, CO
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Brittney said out of all the other vehicle facilities, this business was the most helpful.
This review was collected via phone interview by Customer Research Inc.

DJ
Deborah J.
Colorado Springs, CO
Pontiac G6
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/15/2018 Category: Service
Deborah said the customer service was not good. She stated the employees didn't seem to want to fix her vehicle nor seem to care to fix it.
This review was collected via phone interview by Customer Research Inc.
Chris M., Owner from Auto Clinic responded on 02/16/2018

Hi Deborah. Confused by your review. We diagnosed the cause of your problems. Discussed the costs associated with those repairs and YOU decided not to have it repaired. We didn't even charge you to diagnose the situation. The technician spent a lot of time on your vehicle and even brought you into the shop to show you what had to be repaired. I would completely understand us getting a bad review for bad service, but we went out of our way to help you. This is a completely bogus review.


AR
Alfredo R.
Colorado Springs, CO
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Alfredo said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 158 in total