Overview

Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47
4.5

(152 Reviews)

91% Would Recommend
Latest Review almost 6 years ago

Reviews


MT
Matt T.
Honda Element
Verified Customer
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01/15/2014 Category: Service
Matt said the business was helpful and waived his diagnostics fee. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

JC
Jolie C.
Toano, VA
Dodge Grand Caravan
Verified Customer
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11/26/2013 Category: Service
Jolie said the owner was very nice. They said it would take an hour and a half and it was on time. They were very reasonably priced. They did tell her there was another issue with the motor mount. They were supposed to call her with a quote and did not. Besides that, they were very fair.
This review was collected via phone interview by Customer Research Inc.

JT
Johnson T.
Hampton, VA
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2013 Category: Service
Spoke with Janiya. She said this business explained everything that needed to be fixed on her vehicle really well.
This review was collected via phone interview by Customer Research Inc.

KL
KATHY L.
Hampton, VA
Toyota Tercel
Verified Customer
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11/18/2013
Convenience & Reliability
Auto Expert repairs and auto maintenance are outstanding. I have been a customer for a couple of years now, and I have always received outstanding service. I am also pleased with the cost. I recommend Auto Expert to any one who is seeking a reliable mechanic. This owner knows his trade and takes pride in his work. I am currently being serviced by Auto expert, and once again I am pleased with my service. I intend to continue to do business with them on all my cars.

JA
James A.
Hampton, VA
Nissan Altima
Verified Customer
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11/16/2013 Category: Service
James said the business worked with him. He is in the Navy and had to change the appointment two times. They finished the oil change quickly.
This review was collected via phone interview by Customer Research Inc.

JR
Jusha R.
Mount Pleasant, SC
Infiniti G35
Verified Customer
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10/24/2013 Category: Service
Jusha said so far things are fine and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Yorktown, VA
Hyundai Elantra
Verified Customer
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09/24/2013 Category: Service
Bruce said they are excellent at everything. The help is really good and Brian is great. He is glad they are in an area that is convenient for him.
This review was collected via phone interview by Customer Research Inc.

EP
Emily P.
Youngstown, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Emily said this business was open on Sunday and repaired her tire right away.
This review was collected via phone interview by Customer Research Inc.

CC
Clifton C.
Yorktown, VA
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Clifton said the service he received was good.
This review was collected via phone interview by Customer Research Inc.

AS
Anzonda S.
Monroe, LA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2013 Category: Service
Spoke with Anzonio. He said the people at this business were courteous.
This review was collected via phone interview by Customer Research Inc.

CA
Clark A.
Newport News, VA
Kia Spectra
Verified Customer
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08/12/2013 Category: Service
Clark said the service at this business was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

CW
Channel W.
Newport News, VA
Honda Accord
Verified Customer
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08/09/2013 Category: Service
Channel said she received quick service from the business.
This review was collected via phone interview by Customer Research Inc.

RP
RONDA P.
Greensboro, NC
Lexus ES 300
Verified Customer
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07/23/2013
SERVICE
I WAS FROM NC AND DESPERATE TO GET HOME. MANNY LOPEZ WAS WONDERFUL.
HE WORKED SATURDAY NIGHT AND ALL DAY SUNDAY SO THIS WOULD HAPPEN.

HW
Haroid W.
Middletown, VA
Ford Pickup
Verified Customer
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07/20/2013 Category: Service
Spoke with Harold. He said he was on vacation with his son and lost an idler pulley on his serpentine belt so he got off the freeway to ask for help. He went to a parts store which referred him to this business. They replaced the part in two hours and got him back on the road. He would like to thank the owner and the mechanics.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Ford Ranger
Verified Customer
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07/17/2013 Category: Service
Joe said the service at this business is extremely good and he intends to go back to this business in the future. He is very pleased with them.
This review was collected via phone interview by Customer Research Inc.

CL
Chera L.
Newport News, VA
Honda Accord
Verified Customer
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06/29/2013 Category: Service
Chera said the business is the best and the customer service was great.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Hampton, VA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2013 Category: Service
George said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Newport News, VA
Ford Mustang
Verified Customer
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06/22/2013 Category: Service
Matt said this business does good work.
This review was collected via phone interview by Customer Research Inc.

CC
Clifton C.
Yorktown, VA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2013 Category: Service
Clifton said this business treated him well, they seemed to be honest, and he received good service.
This review was collected via phone interview by Customer Research Inc.

RJ
Robin J.
Buick Park Avenue
Verified Customer
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06/20/2013 Category: Service
Robin said she enjoyed her visit to this business. They were knowledgeable, fair, and quick. Their prices were reasonable. Her technician had a good attitude. If she has a problem with her vehicle in the future she will go back to this business.
This review was collected via phone interview by Customer Research Inc.