Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

309 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 5 days ago

Reviews


NL
Nikhil L.
Missouri City, TX
Chevrolet Camaro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Nikhil said most parts of the service were good.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Missouri City, TX
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018
Close & Convenient
Front desk service is adequate. Usually not enough employees working front desk. Prices are slightly high compared to other locations, but not too excessive.

DD
Delano D.
Fresno, TX
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Delano said he was given a date that his vehicle would be ready and he told them he would be out of town. The person he was talking to said that wouldn't matter the vehicle would be ready. He came in early and his vehicle was not ready so he had to be without his vehicle for a little while.
This review was collected via phone interview by Customer Research Inc.

OC
Olga C.
Missouri City, TX
BMW X5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Spoke with Olga's husband, He said he liked how they serviced their vehicle. They did well at explaining what they repaired.
This review was collected via phone interview by Customer Research Inc.

SP
Siby P.
Missouri City, TX
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2018 Category: Service
Siby said she was satisfied with the service and would recommend the business.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Missouri City, TX
BMW 740Li
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Greg said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

IL
Inger L.
Missouri City, TX
Toyota Sequoia
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017
Oil Change
Very friendly and fast service.

MM
Mary M.
Missouri City, TX
Mercedes-Benz C-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
Mary said he would recommend the business. Customer chose not to answer all questions.
This review was collected via phone interview by Customer Research Inc.

TB
Tamara B.
Fresno, TX
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017
Friendly service
Fast friendly service

JW
John W.
Missouri City, TX
Lexus LS 460
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2017 Category: Service
John said the staff was friendly, but the business was unable to complete the repairs on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MR
MELISSA R.
Missouri City, TX
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017
Great customer service
The service was fast. The only complaint was they did not reset my tire light when checking the tires for air levels.

CA
Carol A.
Missouri City, TX
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017
Diagnostic Fee
The service person didn't inform me completely about my choices. He basically told me to I can either get the problem diagnosed or have it fixed without informing me of the diagnostic fee. The only good thing is the problem was diagnosed correctly. I ended up getting my car fixed with my old mechanic who gave me a better price for the car repair.

AJ
ANTHONY J.
Missouri City, TX
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2017
Vehicle needs fuel pump
New owners, new name, same great mechanic John working there and he did an excellent job.

RI
Rose I.
Rosharon, TX
Mercedes-Benz E350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2017 Category: Service
Rose said this business is polite and respectable.
This review was collected via phone interview by Customer Research Inc.

DB
Denekow B.
Missouri City, TX
Lexus RX 350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Denekow said he got good service but there were a couple of items that he didn't agree with.
This review was collected via phone interview by Customer Research Inc.

KW
Kimberly W.
Missouri City, TX
Lexus ES 350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Spoke with Zack. He said he waited in line too long.
This review was collected via phone interview by Customer Research Inc.

MA
Marie A.
Missouri City, TX
Mercedes-Benz GLK-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2017
Oil change
Great service

MC
Michael C.
Missouri City, TX
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2017 Category: Service
Michael said service took longer than he had expected because they had to order a filter from somewhere else. He received a phone call saying the vehicle was ready but it was a mistake.
This review was collected via phone interview by Customer Research Inc.

JW
Justin W.
Missouri City, TX
Honda Fit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2017
Superior service
I dropped my cars off on a Wednesday to get some routine maintenance done. Both cars were finished in less than an hour. I met the new owner. He was nice. I would absolutely recommend this business. And I'll definitely be back.

RB
ROBERT B.
Missouri City, TX
Ford Fiesta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2017
Fair pricing for services and convenient location.
Rickie is fair in pricing for your services and turn around times are good. Convenient location our home in Sienna.