Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

461 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago

Reviews


MC
Melvin C.
Missouri City, TX
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019
Good location
Do good work in a timely manner

Verified Customer
Houston, TX
INFINITI G37 Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019
Quick service
Friendly staff, very effective and efficient.

AC
Antonio C.
Missouri City, TX
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Antonio said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EJ
Erwin J.
Fresno, TX
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Erwin said they have done a pretty good job. However, after his last oil change he had a leak. He took it back and it turned out that there was something they should have cleaned better that caused the leak. Also, there have been times were he has taken the vehicle in and they have advised him to take it somewhere else because the job was over their head.
This review was collected via phone interview by Customer Research Inc.

TW
Tomas W.
Missouri City, TX
BMW Z4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Tomas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NL
Nikhil L.
Missouri City, TX
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Nikhil said most parts of the service were good.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Missouri City, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018
Close & Convenient
Front desk service is adequate. Usually not enough employees working front desk. Prices are slightly high compared to other locations, but not too excessive.

DD
Delano D.
Fresno, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Delano said he was given a date that his vehicle would be ready and he told them he would be out of town. The person he was talking to said that wouldn't matter the vehicle would be ready. He came in early and his vehicle was not ready so he had to be without his vehicle for a little while.
This review was collected via phone interview by Customer Research Inc.

OC
Olga C.
Missouri City, TX
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Spoke with Olga's husband, He said he liked how they serviced their vehicle. They did well at explaining what they repaired.
This review was collected via phone interview by Customer Research Inc.

SP
Siby P.
Missouri City, TX
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2018 Category: Service
Siby said she was satisfied with the service and would recommend the business.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Missouri City, TX
BMW 740Li
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Greg said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

IL
Inger L.
Missouri City, TX
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017
Oil Change
Very friendly and fast service.

MM
Mary M.
Missouri City, TX
Mercedes-Benz C-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
Mary said he would recommend the business. Customer chose not to answer all questions.
This review was collected via phone interview by Customer Research Inc.

TB
Tamara B.
Fresno, TX
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017
Friendly service
Fast friendly service

JW
John W.
Missouri City, TX
Lexus LS 460
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2017 Category: Service
John said the staff was friendly, but the business was unable to complete the repairs on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MR
MELISSA R.
Missouri City, TX
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017
Great customer service
The service was fast. The only complaint was they did not reset my tire light when checking the tires for air levels.

CA
Carol A.
Missouri City, TX
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017
Diagnostic Fee
The service person didn't inform me completely about my choices. He basically told me to I can either get the problem diagnosed or have it fixed without informing me of the diagnostic fee. The only good thing is the problem was diagnosed correctly. I ended up getting my car fixed with my old mechanic who gave me a better price for the car repair.

AJ
ANTHONY J.
Missouri City, TX
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2017
Vehicle needs fuel pump
New owners, new name, same great mechanic John working there and he did an excellent job.

RI
Rose I.
Rosharon, TX
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2017 Category: Service
Rose said this business is polite and respectable.
This review was collected via phone interview by Customer Research Inc.

DB
Denekow B.
Missouri City, TX
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Denekow said he got good service but there were a couple of items that he didn't agree with.
This review was collected via phone interview by Customer Research Inc.