Auto Repair of Northbrook

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

132 Reviews

95% Would Recommend
Latest Review 3 months ago

Reviews


JM
JIM M.
Northbrook, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Good first experience!
I was referred to Auto Repair of Northbrook after Bill's Automotive closed. Kyle is excellent: a straight-shooter that gets things done when promised and within the budget, and he also communicates well. I will definitely return!

TL
Ted L.
Sterling, IL
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Ted said the business was able to finish the work early for him when he was in a crunch for time.
This review was collected via phone interview by Customer Research Inc.

CL
Chester L.
Northbrook, IL
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Chester said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Betty B.
Northbrook, IL
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Betty said that the service at this business was fine. She would recommend them.
This review was collected via phone interview by Customer Research Inc.

HK
Helene K.
Illinois
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Helene said the service was really wonderful. She also stated they were very honest and good.
This review was collected via phone interview by Customer Research Inc.

AM
Ally M.
Winnetka, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Ally said the employees went above and beyond for her. They picked up her vehicle at her workplace. It had a flat tire with some nails in it. After patching up her tire, they returned her vehicle to her. She will be back.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
East Dubuque, IL
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
John said the business performed quick service.
This review was collected via phone interview by Customer Research Inc.

JK
JOHN K.
Northbrook, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
5 Star Service
I've been taking my cars to Rieny for over 10 years. The service and the quality of the work is 5 star.

Verified Customer
Northbrook, IL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Great place
Very nice people. Great work and price.

RW
RICH W.
Northbrook, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Very nice and attentive
Thank you for very much for my quick service repair on my 2013 Jeep Wrangler. You guys were very attentive and nice dealing with me for the 1st time. Will definitely recommend you guys!!

JA
June A.
Glenview, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
June said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JG
Jesus G.
Mundelein, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2018 Category: Service
Jesus said the employees were not straight forward. His vehicle was not fixed.
This review was collected via phone interview by Customer Research Inc.

DC
Desiree C.
Chicago, IL
Chrysler 300
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/25/2018 Category: Service
Desiree said she received horrible customer service. She was charged $50 to fill up her tires with air and felt like she was taken advantage of.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
Northbrook, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Joseph said everything was good.
This review was collected via phone interview by Customer Research Inc.

DD
Dorothy D.
Wilmette, IL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Dorothy said her experience was excellent. This business helped her out in an emergency. They were great.
This review was collected via phone interview by Customer Research Inc.

HB
Helene B.
Northbrook, IL
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Helene said this business was fine. They were good. They fixed her vehicle and did what they said they were going to do. They charged her what they said they would charge.
This review was collected via phone interview by Customer Research Inc.

MM
Mitchell M.
Northbrook, IL
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Mitchell said the employees were excellent, on time, what they said was true and they were even ahead of schedule.
This review was collected via phone interview by Customer Research Inc.

PT
Patty T.
Northbrook, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Patty said everything was thorough and detailed. The staff explained everything and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
Northbrook, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Michael said the service was prompt. The employees took care of his vehicle. The work was done at a fair value.
This review was collected via phone interview by Customer Research Inc.

TW
Todd W.
Northbrook, IL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Todd said the staff were friendly and the price of the service was fairly reasonable. The business has an app that provides photos and detailed descriptions of the status of the customer's vehicle throughout the service, which he thought was very good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 132 in total