I discussed what the competition had diagnosed and how much it would be. Dan asked me if the calipers slides could be moved. I don't know anything about that stuff. I was just told they were seized and needed replacing($95/caliper). He told me to bring it in and he promised it would not cost anywhere near that to fix. So.....I did. They had the tires off and looked at everything which seemed like 5 minutes. Dan came up to the front and gave me that "THEY'RE MORONS" look and told me they didn't need replacing. Just needed to be broken down, install new hardware and lube them up. I was very pleased to hear that news as one would assume. He gave a quote which was just a bit over half of the competition price.
They steered me in the right direction to pay for the work to be done. I was able to apply for a loan option to pay for it. Now I wouldn't have to be stuck with $60 in the bank to last me until next Payday which is in another week. Dan promised and by God he kept that promise! I've never had a specific place to get repairs done, but today I found my garage that will service my vehicles from now on!!! Curtious, Professional, and Customer Satisfaction driven repair shop. 5 stars is not enough!!!
I am sorry you were less than satisfied. Please understand we arrange for a private tow company as a convenience to our customers, but have no control on how quickly a tow truck responds, although I can assure you it is certainly quicker than if you would arrange for a tow on your own. The towing company attempts to service our clients as quickly as possible, but often weather conditions can greatly effect wait times. Thank you for your feedback.Auto Repair Technology
Friendly and knowledgeable. Answered all my questions, gave options to work to be performed and stood by their work and word.
Kudo's to you all.
on my car