Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

634 Reviews

96% Would Recommend
Latest Review 11 days ago

Reviews


JK
Joseph K.
Cleveland, OH
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Spoke with Joseph's wife. She said they would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Ian G.
Cleveland, OH
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
people are nice and make sure your questions are answered
lady at the desk was very nice and helpful. She sympathized with me and understood me. the mechanic made sure to answer all my concerning questions .

EF
Elizabeth F.
Brook Park, OH
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Elizabeth said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MC
Maxine C.
Cleveland, OH
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Maxine said Dan and the staff are back to this facility and she is pleased with the service she received.
This review was collected via phone interview by Customer Research Inc.

VP
Vicki P.
Brook Park, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Vicki said the business got her in and out quickly at a good price.
This review was collected via phone interview by Customer Research Inc.

AM
Adolpha M.
Brook Park, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Adolpha said the receptionist was nice. Everything was great .It was cheap.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lakewood, OH
Buick Rendezvous
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/21/2018
Won't be back
They do good work but prices are very high, can't recommend

BK
Bob K.
Ohio
Mercury Montego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Bob said the business was knowledgeable and also very informative.
This review was collected via phone interview by Customer Research Inc.

MM
Margaret M.
Brook Park, OH
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Margaret said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

FT
Frank T.
Cleveland, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Oil Change for Road Trip
I was leaving on a road trip and was at the end of my last oil change. I came in without an appointment to see if they could take me. They did not have an opening that day and were very backed up. They managed to fit me in quickly though and gave me peace of mind for my trip. They are a great bunch of people and I will continue to use them in the future.

BD
Bob D.
Brook Park, OH
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Bob said the business does a very good job. They are reliable. He feels comfortable there. They seem to treat him right. They are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Brunswick, OH
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jennifer said everything was fine. It was smooth, quick, and good. They did great job. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Brook Park, OH
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Kevin said the business was honest.
This review was collected via phone interview by Customer Research Inc.

AW
Ashley W.
Cleveland, OH
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Ashley said she scheduled an appointment with the business and they forgot to put her on the schedule.
This review was collected via phone interview by Customer Research Inc.

GE
George E.
Cleveland, OH
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Awesome customer service
Great friendly people got me in the same day I called and was done by the end of the day

Verified Customer
Cleveland, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Very friendly and professional
I went to Auto Repair Technology at the recommendation of a friend who has used their services before and had a positive experience. I had a new transmission put in my car at another facility two years ago, and in order to be compliant with the three-year warranty I purchased at the time, each year I have to have my transmission fully inspected and tested to make sure it is still running properly. I am new to the area and had never been to Auto Repair before, but they were very friendly, professional, and efficient. I received the documentation I needed for my warranty, and based on the road test, the mechanic even took notes on a couple other things he recommended I have looked at sometime soon. I definitely plan on returning to Auto Repair Technology in the future.

TS
Tim S.
Hinckley, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Tim said he has used the business for a long time.
This review was collected via phone interview by Customer Research Inc.

AD
Andy D.
Ohio
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Andy said the lady at the front is very pleasant and friendly. He had asked for a certain type of oil change. The staff did some research and told him it was not proper for his vehicle. It saved him money by recommending another. He would recommend this facility,100 percent.
This review was collected via phone interview by Customer Research Inc.

BS
Betty S.
Cleveland, OH
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Betty said she was very happy with the good work.
This review was collected via phone interview by Customer Research Inc.

JY
Jordan Y.
Cleveland, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jordan said the business had great customer service and they fixed everything that needed to be fixed.
This review was collected via phone interview by Customer Research Inc.