Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

671 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


JM
Jose M.
Cleveland, OH
Toyota Camry
Verified Customer
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06/29/2015
Great customer service
Gets things done fast and right the first time. Has a great customer service

JR
Jennifer R.
Parma, OH
Ford Escape
Verified Customer
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06/27/2015
Friendly, helpful, free loaner car
Great place, friendly, just wish they were open on Saturdays. Free loaner really helps though!!!!

FK
Frank K.
Brook Park, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Frank said this business has a lot of personal commitment. He is very happy with how they treat their customers, take their time and also have loaner vehicles available.
This review was collected via phone interview by Customer Research Inc.

SR
Sherry R.
Solon, OH
Lexus ES 300
Verified Customer
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06/24/2015 Category: Service
Sherry said the business took really good care of her while she waited and the front desk was as sweet as they could be.
This review was collected via phone interview by Customer Research Inc.

KP
Kenneth P.
Parma, OH
Lincoln Town Car
Verified Customer
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06/24/2015 Category: Service
Kenneth said he was in for an oil change. The business gives him good service.
This review was collected via phone interview by Customer Research Inc.

BT
Bill T.
Strongsville, OH
GMC Savana
Verified Customer
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06/18/2015 Category: Service
Bill said this business was responsive to his vehicles needs and he is very happy with their service.
This review was collected via phone interview by Customer Research Inc.

EL
Elton L.
Ohio
Acura 3.5RL
Verified Customer
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06/18/2015 Category: Service
Elton said the business went out of their way to help him. They were prompt and did a good job.
This review was collected via phone interview by Customer Research Inc.

GC
Gail C.
Brook Park, OH
Ford Focus
Verified Customer
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06/17/2015 Category: Service
Gail said this business got the job done in a timely manner. They did good work.
This review was collected via phone interview by Customer Research Inc.

CT
Craig T.
Maple Heights, OH
Pontiac Grand Prix
Verified Customer
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06/11/2015
Excellent Service
My visit today was an Excellent Experience, the people were very Helpful and Professional , I was very impressed, and I will return for future repairs if needed and I will inform people of this Excellent Company

JM
Jose M.
Cleveland, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2015
Great costumer service
Every time I take my care to this shop I always get a friendly greeting and the prices are great. The service is fast and the work after completion is great.

CM
Charles M.
Parma, OH
Chevrolet Malibu
Verified Customer
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05/30/2015
very nice people.
They do exactly what they say. Do not try to up sell like the chain shops. Shuttle service is convenient. Only recommendation is maybe to be open until noon on Saturday to accommodate working people.

TC
Tom and Erin C.
Brook Park, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2015
Quality work, honest & fair
Repeat customer for multiple vehicles. ART is honest and fair. I'm able to bring my vehicle in, and get answers and needed repairs without being sold unnecessary services or repairs to pad the bill.

RR
Ray R.
Middleburg Heights, OH
Buick LeSabre
Verified Customer
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05/13/2015 Category: Service
Spoke with Ray's wife. She said this business returned her vehicle quickly and did not find anything else wrong with her vehicle. She said she was happy with that. She liked the service they provided.
This review was collected via phone interview by Customer Research Inc.

KG
Kerry G.
Cleveland, OH
Ford Focus
Verified Customer
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05/13/2015 Category: Service
Kerry said this business was very polite. They got the job done and she did not have to wait very long. She is pleased with them. They did a great job and were very friendly.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Brook Park, OH
Cadillac DeVille
Verified Customer
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05/11/2015 Category: Service
Ron said this business was excellent as usual. He said that they were considerate and cooperative. They do not fix anything that does not need to be fixed and they do what he wants them to do.
This review was collected via phone interview by Customer Research Inc.

GT
Greg T.
Brook Park, OH
Ford Escape
Verified Customer
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05/10/2015
Always though
I have always been very satisfied with the service I've received, they are all very pleasant to work with never pushy and inform you of what needs addressed.

LH
Lori H.
Brook Park, OH
Mitsubishi Raider
Verified Customer
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05/09/2015 Category: Service
Lori said everything is going well and she could tell the difference. This business does good work too It is hard for a customer to say honest and vehicle repair in the same sentence. However, this business is honest. She has recommended this business and will continue to do so.
This review was collected via phone interview by Customer Research Inc.

CB
Craig B.
Cleveland, OH
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2015
good service for the cost
good service for the cost

JE
Joanne E.
Brookpark, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015
completely dependable
Friendly, knowlegable, honest information, easy to work with, reasonable prices

LM
Lauren M.
Cleveland, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Lauren said they did a great job.
This review was collected via phone interview by Customer Research Inc.