Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

621 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


KG
Kerry G.
Cleveland, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Kerry said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KR
Kenneth R.
Brook Park, OH
Buick Verano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018
they go out of their awy to be helpful
They Did A Great Job On Car And Heather Went The Extra Mile To Be Helpful Thanks

LH
Linda H.
Brook Park, OH
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Linda said they always tell her exactly what is wrong and fix it on time. She said they also give her a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

KF
Kayla F.
Brook Park, OH
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Kayla said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Brook Park, OH
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Chris said he was not completely satisfied with his experience, because they charged him $100 to look at the vehicle, which seemed high, and they told him his vehicle was no longer able to be driven.
This review was collected via phone interview by Customer Research Inc.

SR
Shirley R.
Cleveland, OH
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Shirley said the staff provided good service and they tell her if something else is not working.
This review was collected via phone interview by Customer Research Inc.

NA
Nichole A.
Cleveland, OH
Ford Fusion
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/13/2018 Category: Service
Nichole said she had to bring her vehicle back in, as the employees didn't fill her vehicle's fluids.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Brook Park, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Spoke with Missy. She said the staff were excellent.
This review was collected via phone interview by Customer Research Inc.

RY
Ron Y.
Cleveland, OH
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Ron said the business has great mechanics.
This review was collected via phone interview by Customer Research Inc.

AJ
Adolpho J.
Ohio
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Adolpho said the employees were the best. His vehicle is running well now.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Cleveland, OH
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Thomas said they took care of him and they listened to his concerns.
This review was collected via phone interview by Customer Research Inc.

AT
Andrew T.
North Royalton, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Excellent service
I showed up without an appointment for a tire repair, and was provided a loaner vehicle and the repair was made promptly. I was also provided extra assistance in submitting a claim to a tire protection policy. Everyone at the company went above and beyond to eliminate any inconvenience for me.

LK
Linda K.
Brook Park, OH
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Linda said she had a good experience. Everything was taken care of really well. She was in and out.
This review was collected via phone interview by Customer Research Inc.

GC
Gregory C.
Brunswick, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Gregory said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Cleveland, OH
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
John said he got everything done that he needed.
This review was collected via phone interview by Customer Research Inc.

BL
Bryan L.
Cleveland, OH
Chevrolet Express Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Bryan said the staff was courteous, professional, prompt, and they provided service, in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

VP
Vincenzo P.
Berea, OH
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Great service
Always keep you updated and seem to do more then is necessary to ensure quality of work is high and make you feel appreciated for choosing their shop.

AO
Andrea O.
Brook Park, OH
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Service was unbelievably quick and efficient!!!
My wheel bearings went out...again...its been a few years but I had a lifetime warranty from them and went straight to the shop on the way home from work. Dan was amazing! Customer service there is ALWAYS excellent! I was worried because they didn't have loaner car available, but as we were chatting, he discovered they had the part in stock and immediately started working on my car and I was out of there in less than an hour! Me and my family have been going there for service for more than 6 years and they are always accommodating and helpful beyond expectations! Thanks Dan and I am so sorry I do not remember the mechanics name...they were awesome!!!

RK
Ryan K.
Cleveland, OH
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Spoke with David. He said the team has been doing good work since he's been a customer.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Cleveland, OH
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Michael said the employees were honest. They cleared up his vehicle's issue.
This review was collected via phone interview by Customer Research Inc.