Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

648 Reviews

96% Would Recommend
Latest Review about 3 hours ago

Reviews


BB
Brian B.
Cleveland, OH
INFINITI JX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Brian said the employees were nice. They provided really good service. The work was affordable.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
Cleveland, OH
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Service
Debbie said the facility provided her great service.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Brunswick, OH
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Tim said the staff were very good.
This review was collected via phone interview by Customer Research Inc.

TO
Tom O.
Brook Park, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
honest and trustworthy
I didn't mind the cost, what mattered was the thourghnest of the job. I would definitely recommend your shop

SK
Sandy K.
Brunswick, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Sandy said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RC
Renee C.
Brunswick, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Renee said they did everything she needed done and they were very pleasant.
This review was collected via phone interview by Customer Research Inc.

RS
Richard and Maureen S.
Brook Park, OH
Kia Forte Koup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Work done/ 4/6/18
Timely service, friendly people, fair rprice

KG
Kerry G.
Cleveland, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Kerry said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KR
Kenneth R.
Brook Park, OH
Buick Verano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018
they go out of their awy to be helpful
They Did A Great Job On Car And Heather Went The Extra Mile To Be Helpful Thanks

LH
Linda H.
Brook Park, OH
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Linda said they always tell her exactly what is wrong and fix it on time. She said they also give her a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

KF
Kayla F.
Brook Park, OH
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Kayla said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Brook Park, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Chris said he was not completely satisfied with his experience, because they charged him $100 to look at the vehicle, which seemed high, and they told him his vehicle was no longer able to be driven.
This review was collected via phone interview by Customer Research Inc.

SR
Shirley R.
Cleveland, OH
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Shirley said the staff provided good service and they tell her if something else is not working.
This review was collected via phone interview by Customer Research Inc.

NA
Nichole A.
Cleveland, OH
Ford Fusion
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/13/2018 Category: Service
Nichole said she had to bring her vehicle back in, as the employees didn't fill her vehicle's fluids.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Brook Park, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Spoke with Missy. She said the staff were excellent.
This review was collected via phone interview by Customer Research Inc.

RY
Ron Y.
Cleveland, OH
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Ron said the business has great mechanics.
This review was collected via phone interview by Customer Research Inc.

AJ
Adolpho J.
Ohio
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Adolpho said the employees were the best. His vehicle is running well now.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Cleveland, OH
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Thomas said they took care of him and they listened to his concerns.
This review was collected via phone interview by Customer Research Inc.

AT
Andrew T.
North Royalton, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Excellent service
I showed up without an appointment for a tire repair, and was provided a loaner vehicle and the repair was made promptly. I was also provided extra assistance in submitting a claim to a tire protection policy. Everyone at the company went above and beyond to eliminate any inconvenience for me.

LK
Linda K.
Brook Park, OH
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Linda said she had a good experience. Everything was taken care of really well. She was in and out.
This review was collected via phone interview by Customer Research Inc.