Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

622 Reviews

96% Would Recommend
Latest Review 19 minutes ago

Reviews


DF
Derek F.
Brunswick, OH
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Derek said everything went smoothly and they were done quickly.
This review was collected via phone interview by Customer Research Inc.

CR
Chad R.
Brook Park, OH
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Fast and friendly
The mechanic went as far as to inform me pruor to rotating my tires, that 2 of my lug nut caps fit tightly into the impact wrench and they might get scratched up. Now that to me is courteous customer service!

DT
Debbie T.
Brook Park, OH
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Debbie said she has visited this business before and she likes them. They are a friendly, family oriented facility.
This review was collected via phone interview by Customer Research Inc.

AH
Anita H.
Brook Park, OH
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Dodge caravan
It's always a pleasant experience. They answer your questions honestly and do a great job.

DB
Dan B.
Brook Park, OH
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Great service!!
Friendly, fair and honest. Great customer service and repair management tools. I have found a new repair place. Informative but no pressure.

RD
Russell D.
Broadview Heights, OH
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Russell said the business did the work properly.
This review was collected via phone interview by Customer Research Inc.

DJ
Donald J.
Cleveland, OH
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Donald said the staff was able to analyze the situation and make certain recommendation as to what would need to be addressed first.
This review was collected via phone interview by Customer Research Inc.

CB
Cecelia B.
Cleveland, OH
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Spoke with William. He said this business was good.
This review was collected via phone interview by Customer Research Inc.

JR
Juan R.
Cleveland, OH
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Juan said this business treated him great and he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

CC
Carrie C.
Brook Park, OH
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Carrie said the staff was really nice and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SA
Suzan A.
Cleveland, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Suzan said her vehicle was ready on time and the staff were very friendly.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
North Royalton, OH
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Kim said this business handled her visit very well and they were prompt.
This review was collected via phone interview by Customer Research Inc.

CD
Carla D.
Lakewood, OH
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
Always great customer service
Never had a negative experience here no matter who I speak with. Thanks for providing a positive experience, always!

SL
Steve and Cara L.
Brook Park, OH
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Excellent Service
Took my vehicle in for a few repairs, found & repaired what was needed in a timely manor, love the loan vehicle.

ND
Nicole D.
Parma Heights, OH
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Nicole said this business did a great job. Everyone was really nice.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Brook Park, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Spoke with Missy. She said Tim likes the service from the business.
This review was collected via phone interview by Customer Research Inc.

RN
Ralph N.
Brook Park, OH
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017
Great job job done very well
Very professional and good work

PH
Pat H.
North Olmsted, OH
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017
good price / honest employees / nice work!
ggod price /nice people

JD
Joseph D.
Cleveland, OH
Mercedes-Benz C350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Joseph said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AW
Ashley W.
Brook Park, OH
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Ashley said this business had a long wait time. She recommends this business for service.
This review was collected via phone interview by Customer Research Inc.