Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

479 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


MR
Margaret R.
Beavercreek, OR
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2015
Maintenance
Thanks for getting my oil changed and servicing my transmission fluid. Very convenient. You cleaned my car!!! Awesome
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi Margaret!

Thank you for choosing our shop for your maintenance needs! Everyone deserves a clean car right??!!

Have a wonderful day!

Thank you,

Chris Ramos


DB
Dawn B.
Beavercreek, OR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2015 Category: Service
Dawn said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
Oregon City, OR
Toyota Prius
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/14/2015 Category: Service
Dan said that in order to find out what was going on at this business, he had to make a phone call himself. He would not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 04/05/2015

Hi Dan,

We are very sorry to hear that you had a bad experience at our shop, we care deeply about our customers so we take it very seriously when someone is unhappy with our service. Please call us so that we can understand the problem and make it right for you.

Sincerely,

Chris Ramos, owner
Auto Shop NW


CB
Chris B.
Oregon City, OR
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2015 Category: Service
Chris said the business was accommodating and took good care of him. They called, kept him informed, and provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi Chris,

Thank you for the excellent review! And thank you for your business! We are happy to hear that you had a good experience at our shop!

Sincerely,

Chris Ramos


KC
Kaylun C.
Estacada, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2015
Just upfront and honest
People that I know how a shop is supposed to run not overpriced and very good at what they do I will allways come back to this shop even thow I'm a mechnic myself I don't know everything none of us do but there diesal tech Jay knows his stuff thanks guys
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi Kaylun,

Thank you for the kind words! We strive to take care of our customers and its nice to hear that you have always had such a great experience with our shop! And Yes! Jay is pretty darn amazing at what he does!

Have a nice weekend!

Thank you,

Chris Ramos


KT
Katie T.
Portland, OR
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Katie said this business did what needed to be done. They were polite, courteous and timely.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi Katie,

Thank you so much for the great review! We truly appreciate you taking the time to give feedback on our business!

Have a great weekend!

Sincerely,

Chris Ramos


KD
Kathie D.
Molalla, OR
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2015 Category: Service
Kathie said she liked the quickness of the business and the quality of the service.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 03/20/2015


JS
James S.
Beavercreek, OR
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
James said he has been dealing with this business for a long time. He tried half a dozen similar businesses, including dealerships, when his vehicles were new. This business spotted two problems which no one else could find. They have provided excellent service ever since and bent over backwards to fit his schedule. He has and will continue to recommend them.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi James,

Thank you so much for taking the time to write such a great review! We truly appreciate your business and if there is ever anything we can do to improve please let us know!

Have a great weekend!

Sincerely,

Chris Ramos


KS
Kolbi S.
Portland, OR
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015 Category: Service
Kolbi said this business was great and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi Kolbi,

Thank you for your review! We are happy to help!

Sincerely,

Chris Ramos


JD
John D.
Happy Valley, OR
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2015 Category: Service
John said this business was very polite.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi John,

It was a pleasure to work with you as well! Thank you for the excellent review!

Have a great weekend!

Sincerely,

Chris Ramos


BK
Bob K.
Oregon City, OR
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015 Category: Service
Bob said he has been dealing with this business for a long time. They do what he wants them to do.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi Bob,

We are happy that you continue to trust us with your vehicle! If there is anything we can ever improve on please let us know.

Sincerely,

Chris Ramos


NW
Neil W.
Oregon City, OR
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Neil said the business is always great.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 03/20/2015

Hi Neil,

Thank you for your business and your kind review!

Sincerely,

Chris Ramos


DC
Dan C.
Colton, OR
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015
Amazing customer service
I stopped to have my vehicle checked out they got me right in, they looked at what I thought was a problem only to find out my vehicle was in good shape they are honest and with a great low price for there service
I would highly recommend this company
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Dan!

Thank you so much for your review, we are happy that we could help you with your vehicle and get you back on the road without a costly repair!

Thank you,


KV
Kim V.
Happy Valley, OR
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015 Category: Service
Kim said she received the very best service from this business.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 02/13/2015

Hi Kim,

Thank you for your great review! Also, we truly appreciate you referring Brandon to our shop as well! Referrals are the best compliment we can receive!!!

Thank you,

Chris & Eugene Ramos
Auto Shop Northwest


BH
Bob H.
West Linn, OR
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015 Category: Service
Spoke with Linda. She said from the moment she dropped off her vehicle at this business, until the time she picked it up, everything went smoothly. Everybody is nice and friendly. They explain everything clearly and give her options on what is to be fixed on her vehicle. She had a good experience.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Bob & Linda,

We are so happy to hear that your experience with our shop was pleasant. We truly appreciate the great review!

Thank you!
Chris Ramos
Auto Shop Northwest
503-723-6110


RD
Rhoda D.
Vancouver, WA
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015 Category: Service
Rhoda said the business provides excellent service and she is happy with her mechanic.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Rhoda!

Thank you for the great review! We feel honored that you drive all the way from Washington to bring your car to our shop! I hope we can continue to serve you for many years to come!

Thank you,

Chris Ramos
Auto Shop Northwest
503-723-6110


JS
Jim S.
West Linn, OR
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2015 Category: Service
Jim said this business was fine and they did the service right away.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Jim,

Thank you for your kind review! We appreciate you as a customer and would love to hear if we can improve in any way!

Thank you,

Chris Ramos
Auto Shop Northwest
503-723-6110


LK
Lance K.
Oregon City, OR
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Service
Lance said he was very pleased with everything about the business. They informed him of his vehicular needs and they delivered it on time.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Lance,

Thank you so much for your kind review, it has been a pleasure working with you! Our logo looks nice on your truck too! Thank you for your support!

Chris Ramos
Auto Shop Northwest
503-723-6110


JA
John A.
Oregon City, OR
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
John said the business was good and has had great luck with them.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi John,

Thank you for your nice review and for continuing to be a valued customer!

Thank you!
Chris Ramos
Auto Shop Northwest
503-723-6110


WS
Walt S.
Oregon City, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014 Category: Service
Walt said this business was accurate with what was done and went to great pains to evaluate the problem.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Walt!

Thank you for the kind review! We are happy to help!

Thank you,
Chris Ramos
Auto Shop Northwest
503-723-6110


Displaying Review 441 - 460 of 479 in total