Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

463 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JS
Jim S.
West Linn, OR
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2015 Category: Service
Jim said this business was fine and they did the service right away.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Jim,

Thank you for your kind review! We appreciate you as a customer and would love to hear if we can improve in any way!

Thank you,

Chris Ramos
Auto Shop Northwest
503-723-6110


LK
Lance K.
Oregon City, OR
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Service
Lance said he was very pleased with everything about the business. They informed him of his vehicular needs and they delivered it on time.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Lance,

Thank you so much for your kind review, it has been a pleasure working with you! Our logo looks nice on your truck too! Thank you for your support!

Chris Ramos
Auto Shop Northwest
503-723-6110


JA
John A.
Oregon City, OR
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
John said the business was good and has had great luck with them.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi John,

Thank you for your nice review and for continuing to be a valued customer!

Thank you!
Chris Ramos
Auto Shop Northwest
503-723-6110


WS
Walt S.
Oregon City, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2014 Category: Service
Walt said this business was accurate with what was done and went to great pains to evaluate the problem.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Walt!

Thank you for the kind review! We are happy to help!

Thank you,
Chris Ramos
Auto Shop Northwest
503-723-6110


BZ
Bonnie Z.
West Linn, OR
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014 Category: Service
Bonnie said this business did great. She appreciates the consideration and respect of her gender. They did not try to take advantage of her.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Bonnie,

Thank you so much for your kind review! We are so glad that you feel comfortable with our service, it means a lot to us!

Thank you,
Chris Ramos
Auto Shop Northwest
503-723-6110


JA
Joe A.
Oregon City, OR
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2014 Category: Service
Joe said the business diagnosed the problem and took care of him. He was in and out and feels the business is great.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015
Hi Joe,

Thank you so much for your business and the great review! Our employees strive to do a great job for our customers and we are glad it shows!

Thank you,
Chris Ramos
Auto Shop Northwest
503-723-6110

MD
Mike D.
Oregon City, OR
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014 Category: Service
Mike said there was no issues and he had a pleasant experience.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Mike,

We are so happy that your experience with our shop was great! Your excellent review is greatly appreciated! Thank you for your business.

Thank you,
Chris Ramos
Auto Shop Northwest
503-723-6110


DP
David P.
Oregon City, OR
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2014 Category: Service
David said the time it took to complete the repairs was quick. The business made him feel like a primary customer and they kept him adequately informed throughout the whole repair process.
This review was collected via phone interview by Customer Research Inc.
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi David,

Thank you so much for the kind review, we feel honored to have earned your business! Please let us know if there are any areas that we can improve on.

Thank you,
Chris Ramos
Auto Shop Northwest
503-723-6110


SH
Shery H.
Portland, OR
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014
Great honest service.
Great all around service. Very honest, explain everything they do... Picked up a clean car...... Can't beat that...
Chris R. from Auto Shop Northwest responded on 01/23/2015

Hi Sherry,

Thank you for your kind review! We appreciate you going out of your way to bring your car to us since you don't live or work close to our shop! Your trust in our shop means so much!

Thank you!
Chris Ramos
Auto Shop Northwest
503-723-6110


DC
Debbie C.
Clackamas, OR
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014
Great Service
This is my first time using Auto Shop Northwest, but I was completely pleased with everything about the service. Including the complimentary cleaning of the car's interior/exterior. Not only that, but this survey system and the follow up is fantastic!

MR
Mark R.
Portland, OR
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Service
Mark said this business was pretty good, up front about everything and courteous.
This review was collected via phone interview by Customer Research Inc.

LL
Lori L.
Oregon City, OR
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Service
Lori said the business did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

DA
Debbie A.
Lake Oswego, OR
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2014
Great help!
My friend recommended I go to Auto Shop NW and I am glad I did. They did an oil change and check up on my current car and then also helped me with a pre-buy review of a car I was looking to buy. They were open and honest about all charges and went over everything with me.

DS
Donald S.
Oregon City, OR
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2014 Category: Service
Donald said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Julius S.
Oregon City, OR
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2014 Category: Service
Julius said the business does a wonderful job. He is a repeat customer and he loves the old owner, Rick. He hopes the new owner keeps up the good work. Lorian is knowledgeable and a sweetheart.
This review was collected via phone interview by Customer Research Inc.

HS
Heather S.
West Linn, OR
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2014 Category: Service
Heather said when she took her vehicle to other facilities, they never seemed to know what was going on. When she took it to the business, they were able to pinpoint the problem and they told her exactly what to expect.
This review was collected via phone interview by Customer Research Inc.

RC
Ron C.
Port Ludlow, WA
Plymouth Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2014 Category: Service
Ron said this business was fine. Everything worked out very well.
This review was collected via phone interview by Customer Research Inc.

SO
Sara O.
Portland, OR
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2014
Good people
Not only did Auto Shop Northwest diagnose my car trouble as quickly as they could, but they also answered every question I had with the utmost graciousness and compassion. That's something for an auto shop!

CA
Charlie A.
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2014 Category: Service
Charlie said the business was good and would recommend them.
This review was collected via phone interview by Customer Research Inc.

JR
Jonathan R.
Oregon City, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2014 Category: Service
Jonathan said the business does good work when he needs it.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 441 - 460 of 463 in total