Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

590 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


WM
Wayne M.
Oregon City, OR
GMC Sierra 2500
Verified Customer
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03/30/2019
A real shop I can trust with exceptional service
I have been using ASNW for my vehicle service and repairs for over five years. They preform the work in a timely manner and communicate throughout the service with a high leval of professionalism. ASNW has earned my trust and business. I will continue to have them do my service and repairs.

AP
April P.
Portland, OR
Chrysler Town & Country SWB
Verified Customer
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03/29/2019
Very accommodating!
My "check engine" light went on and they were able to fit me into the schedule the day I called, checking everything out and giving me peace of mind!

JR
Josh R.
Oregon City, OR
Lincoln Navigator
Verified Customer
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03/29/2019 Category: Service
Josh said he was happy with the overall customer service. He said he liked how the business keep him informed on the services being done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

TT
Tyler T.
Oregon City, OR
Honda Civic Si
Verified Customer
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03/27/2019 Category: Service
Tyler said the business was very good.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Oregon City, OR
Ford Escape
Verified Customer
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03/26/2019
Excellent Service
As usual we received excellent service at a reasonable price. Norma gives excellent customer service and is very accommodating. The mechanics do excellent work. My wife and I never feel nervous or skeptical when taking our vehicles in to have work done. I took in my car on my last visit and it came back running much better. I would not take my vehicles anywhere else even for something as routine as an oil change.

JZ
Jeanie Z.
Oregon City, OR
Dodge Journey
Verified Customer
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03/18/2019 Category: Service
Jeanie said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JL
Jennifer L.
Canby, OR
Saturn VUE
Verified Customer
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03/09/2019
Great service
Scared of being taken advantage of I read all reviews to help me decide where to take my car. I’m so happy with my experience here. They will have my and my family’s business from now on.

DP
David P.
Oregon City, OR
Dodge Durango
Verified Customer
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02/26/2019 Category: Service
David said the employees at this business did what he wanted them do with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MR
Margaret R.
Beavercreek, OR
Chevrolet Silverado 1500
Verified Customer
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02/25/2019
I chose ASNW over Dealer
Our truck stalled on I84 - small shoulder, bad road conditions, snow plow in rearview. But it restarted and continued on. GM has a bulletin for this problem - ASNW told me there could be warranty coverage - but ONLY IF THE DEALER CAN DUPLICATE THE PROBLEM. If ASNW can't duplicate - neither can the dealer. So I chose to pay ASNW to replace the questionable part - rather than risk another dangerous stalling event. I have complete faith in ASNW - honest and competent - always. Thanks for keeping us safe!

JM
Jady M.
Clackamas, OR
Toyota Corolla
Verified Customer
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02/22/2019 Category: Service
Jady said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Portland, OR
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Jeff said the staff at this business did a good job, and the service was quick.
This review was collected via phone interview by Customer Research Inc.

KB
Kurtis B.
West Linn, OR
Chrysler PT Cruiser
Verified Customer
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02/20/2019
Finally people who 'get it.'
A++ Norma and her team of mechanics bid their work fairly and follow through in getting the job done right creating trust with their customers. In this world, that is as rare as hen's teeth!
Kurtis Ball

DP
David P.
Oregon City, OR
Jeep Commander
Verified Customer
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02/15/2019
Great customer service.! Timely repair work done! Fair pricing for repair work!
I was able to get my car in for repair in a timely manner. Very good job in completing all repairs.

DP
David P.
Oregon City, OR
Jeep Commander
Verified Customer
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02/09/2019
'Outstanding Customer Service and repairs done in a timely manner
'Outstanding Customer Service and repairs done in a timely manner

AP
April P.
Portland, OR
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Very professional
When my neighborhood auto shop closed, they referred their customers to Auto Shop NW. That was a big vote of confidence! I feel that my car is in good hands with them.

KW
Karlee W.
Sandy, OR
Ford Flex
Verified Customer
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01/31/2019
Best place iv been too!
They are quick and efficient and always do a curtisy car check which is so helpful to me. Also my car always come back cleaner then I left it! Which blows my mind and I’m thankful for the little details! Amazing customer service!

HS
Heath S.
Clackamas, OR
Chevrolet Camaro
Verified Customer
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01/24/2019
Replacement Catalytic Converter and Exhaust System
I'm very happy with the new Magnaflow exhaust system. The sounds is exactly what I hoped for (not too loud, yet a nice low rumble). I also really like the look of a black stainless steel tail pipes! Thanks for looking around and making the recommendation you thought would be a good fit based on my feedback. I'm super excited and couldn't be more pleased with how it all turned out!

JO
Jim O.
West Linn, OR
Toyota Highlander
Verified Customer
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01/18/2019 Category: Service
Spoke with Elaine. She said Norma is always helpful and knowledgeable, making certain that she gets what is needed for the vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Portland, OR
Dodge Pickup
Verified Customer
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01/16/2019 Category: Service
Bob said they are very good.
This review was collected via phone interview by Customer Research Inc.

AC
Allen C.
Oregon City, OR
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Allen said that he liked the staff and didn't have any problems. He would go back again.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 590 in total