Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

442 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


GB
Gail And Irene B.
Idaho Falls, ID
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Irene said as soon as they got to the business, they started to help them. She thanks them for their quick help.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Gladstone, OR
Oldsmobile Cutlass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Chris said their service was good. They went above and beyond for him.
This review was collected via phone interview by Customer Research Inc.

BJ
Becky J.
West Linn, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Becky said they do a great job. They are nice and she trusts them.
This review was collected via phone interview by Customer Research Inc.

NC
Nick C.
West Linn, OR
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Always clear and concise with information and costs
Thanks for everything again, I would be in sad shape without my truck. This is hands down the best auto service I have received in the 40 years I have been driving.

SJ
Scott J.
Clackamas, OR
BMW 325i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Friendly Staff and fair price
I took my BMW there, alternator went out they did a great job of letting know what they found wrong and keeping me informed on what they were doing. They will be doing all my service on my BMW's in the future. Oh by the way Eugene who works there Great guy!

BH
Bruce H.
Oregon City, OR
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Bruce said he likes what the business does, he likes the way they work, and their location.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
West Linn, OR
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Nicole said the employees at this business were super nice. The young lady at the front desk was awesome. They completed the service in one day.
This review was collected via phone interview by Customer Research Inc.

JW
Jeremy W.
Gladstone, OR
Mazda MX-5 Miata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Jeremy said this business did what they said they were going to do and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
Jackie W.
Camano Island, WA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Jackie said this business was really good to her. They got her in quickly, and fixed her vehicle quickly. They provided exceptional service. The owner did an exceptional job. He was very courteous and helpful. She saw him interacting with other customers as well, and he is a good businessman.
This review was collected via phone interview by Customer Research Inc.

RM
Rachel M.
Portland, OR
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Rachel said this business got her vehicle into be seen quickly and they got everything done in a timely manner. They explained everything they were going to do and the price was good.
This review was collected via phone interview by Customer Research Inc.

SB
Sara B.
Oregon City, OR
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
great reliable service
I needed to pass DEQ
They did a great repair for what i thought was a very reasonable price
My deepest thankss

DP
David P.
Oregon City, OR
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
David said the business did what they said they would do. There was no pressure to do anything extra. They returned the vehicle in amazing shape, they cleaned it and it was ready to go.
This review was collected via phone interview by Customer Research Inc.

FR
Frank R.
Gladstone, OR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Frank said he had no problems with the business.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Oregon City, OR
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017
Outstanding Reputable Service
Our car seemed to suffer from a catastrophic failure of power and steering. We knew the only option to get the car fixed correctly for a reasonable price was to take it to Auto Shop Northwest. We dreaded the potential cost but knew the work would be done right and the price fair. Turns out the issue only involved a loose connection to one of the fuse panels. As is usual for the service at Auto Shop Northwest, the problem was diagnosed quickly and easily fixed. They reattached the connection and didn't charge us for the work, though we would have happily paid. I recommend this shop and no other because I trust them. If you need automotive repair it may be expensive but at least you won't get hosed at Auto Shop Northwest.

JO
Jim O.
West Linn, OR
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017 Category: Service
Jim said this business was very good and excellent. He would like to thank them for doing a great job.
This review was collected via phone interview by Customer Research Inc.

JS
Jay S.
Oregon City, OR
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017
LOCAL OWNED - INDEPENDENT- WITH PROFESSIONAL MANAGEMENT - TIMELY FULL SERVICE
CLEANEST SHOP I HAVE EXPERIENCED IN YEARS - FRONT OFFICE/SERVICE WRITER VERY KNOWLEDGEABLE - DETAILED ESTIMATES - OWNER ON PREMISES IS HANDS ON WITH MECHANICS - THIS SHOP IS OUTSTANDING IN QUALITY OF WORK PERFORMED AND ON SCHEDULE WITH OUT HIDDENED COSTS AT DELIVERY - THIS IS MY 3 RD EXPERIENCE - JEEP WRANGLER [TWICE] & GMC DENALI - REFRESHING EXPERIENCE

JT
Jackie T.
Oregon City, OR
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
TRANSMISSION FLUSH
Auto Shop did a very firm job on flushing transmission

MT
Mike T.
West Linn, OR
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017
Very satisfied customer!
Quality work, fair and competative pricing and I really appreciate the courtesy inspection they do so I can properly maintain my vehicle.

KB
Kevin B.
Oregon
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Kevin said the business was excellent, fast, and knowledgeable. Sean is the best.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Portland, OR
Toyota 4Runner
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05/31/2017
Love the service!
They do a great job . We have used them to service both of our vehicle's and were impressed with the quality of th work and the service.

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