Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

500 Reviews

99% Would Recommend
Latest Review about 5 hours ago

Reviews


FG
Felix G.
Oregon City, OR
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2017 Category: Service
Felix said they missed something. He had to go back for them to fix it, a second time.
This review was collected via phone interview by Customer Research Inc.

AK
Amy and Chad K.
Oregon City, OR
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017
Don’t go anywhere else
This business far exceeded my expectations, they are thorough, fair-priced, and honest. I was referred by a family member and I will be referring my friends and family as well in the future. Eugene and Norma are awesome!

CB
Cody B.
Oregon City, OR
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Cody said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

HM
Hector M.
Oregon City, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017
Good first visit
Thanks for making me very comfortable and welcome to your place of business. Eugene made our first visit, a very good first impression. Thanks again

LH
Lynn H.
Oregon City, OR
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
Great workers
Always willing to help customers

SN
Steve N.
West Linn, OR
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017
Service convenience
Auto Shop Northwest makes it very convenient to drop off and pick up your vehicles for service. I dropped my car off Sunday night with instructions and a key. I got a call mid-day Monday telling me that the car was ready. We took care of payment over the phone. They parked the car outside, locked it, and left the key under the floor mat since I was going to pick it up after hours. Very easy and convenient.

GM
Georgene M.
Gresham, OR
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Treated Right
Norma always greets you with a smile. Work is done quickly and with complete explanation about everything before and after service. Eugene is both friendly and efficient. He makes sure that you’re well taken care of.

LD
Lucas D.
Portland, OR
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Lucas said he was very happy with the service team. They were pleasant and got the car back just in one day. He thanks the business.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Clackamas, OR
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017
Great customer service
I called about a problem with my BMW and Eugene said bring it in they found the problem and fixed it right away. I have my sports car in there now for it's yearly oil change i did not have to make a appointment they are very accommodating and there pricing is very reasonable.

AH
Anmarie H.
Estacada, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Anmarie said the service team kept in contact the entire time and advised her which work was a priority. She greatly appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

JS
jay s.
Oregon City, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017
this is my 6 th occasion for need of mechanic services - excellent service both front office and shop - owner is outstanding in providing explanations.
the best vehicle repair facility new or used - better than any dealership I used in over 50 years of vehicle ownership - personal & business - pickup trucks, jeeps, GMC denali, Cadillac escalade - an outstanding local business as well - friendly, honest & timely completions

RS
Rennie S.
Oregon City, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Rennie said she is satisfied with the service she received.
This review was collected via phone interview by Customer Research Inc.

DB
Darrel B.
Portland, OR
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Darrel said the business was prompt and efficient.
This review was collected via phone interview by Customer Research Inc.

BJ
Becky J.
West Linn, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Becky said this business was courteous and kind. The lady in the office was great.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Beavercreek, OR
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Spoke with Carol. She said the business had good service and good people. They treated her problems as their own.
This review was collected via phone interview by Customer Research Inc.

BS
Brandon S.
Portland, OR
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Brandon said he appreciated the good job the employees did.
This review was collected via phone interview by Customer Research Inc.

SB
Scott and Marlissa B.
Newberg, OR
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
Perfect Team!
The only place for excellent customer service!

RD
Ruth D.
Oregon City, OR
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
Honest information
They answered all my questions, and gave me the information to all my questions in a way that was straightforward so I was able to make my own decision about the repairs. Thank you.

MJ
Merry J.
Oregon City, OR
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Merry said the business is wonderful.
This review was collected via phone interview by Customer Research Inc.

MK
Marvin K.
Oregon City, OR
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017
Easy
So easy to schedule an so easy to work with. Friendly service an very knowledgeable an are not pushy.

Displaying Review 101 - 120 of 500 in total