Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

481 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TK
Tyler K.
Oregon City, OR
Chevrolet Pickup
Verified
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05/26/2017
The Best
I took my 1984 Chevy Diesel in for a few major repairs. In the past I've appreciated their honesty and pricing. After all work was completed I came to pick up my truck to find it fully detailed for no charge.

MK
Muriel K.
Portland, OR
Honda Fit
Verified
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05/26/2017 Category: Service
Muriel said the business was straightforward, and they completed the service quickly.
This review was collected via phone interview by Customer Research Inc.

CD
Carrie D.
Oregon
GMC Pickup
Verified
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05/23/2017 Category: Service
Carrie said she was pretty satisfied with this business, and they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

CK
Catherine K.
Oregon City, OR
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Catherine said she has been going there for 3 years. They do almost all of her services. She is very pleased with the handling of her vehicle. There haven't been any problems.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Oregon City, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Dennis said he has been going to the business for years, and they provide great service. An employee named, Eugene is a nice guy. All of the staff are nice, they know what they are doing, and the prices are good.
This review was collected via phone interview by Customer Research Inc.

ST
Shannon T.
Vancouver, WA
Ford Focus
Verified
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05/14/2017 Category: Service
Shannon said this business was fast and kept her updated the whole time.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Oregon City, OR
Jeep Wrangler
Verified
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05/08/2017 Category: Service
John said this business did a superb job for him. The price was great. It cost $50 to repair his vehicle. He would like them to continue doing what they do.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Oregon City, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2017
Why We Keep Coming Back
My wife and I use Auto Shop Northwest exclusively because we know we will get great service with straight forward information. Each quote is reasonable and legitimate. I am skeptical of all auto mechanics, except those at Auto Shop Northwest. We recently had a major job for our Toyota Rav 4 which was covered under a warranty. The staff at Auto Shop work very hard to get the warranty company to cover the work. Once the job was approved Auto Shop finished faster than expected. This is my wife's car and she is blown away by the increased performance. I would recommend this shop to anyone. You may not get a quote for work that you wanted but you will get an honest and accurate quote. Take it from me, an auto mechanic skeptic.

KC
Kurtis C.
Oregon City, OR
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Kurtis said this business took care of the problem in a couple days and it did not cost a lot money.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Portland, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Spoke with Doug's wife. She said they were pleased with the honest service provided by this business.
This review was collected via phone interview by Customer Research Inc.

JK
Justin K.
Portland, OR
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Justin said Norma was very personable, and they provided good service.
This review was collected via phone interview by Customer Research Inc.

CR
Cameron R.
Portland, OR
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017 Category: Service
Cameron said this business was great and the facility was clean.
This review was collected via phone interview by Customer Research Inc.

SB
Sue B.
Portland, OR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Sue said she's been known Eugene for years and he does a great job.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Oregon City, OR
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Karen said the business did a great job. They were really personable.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Oregon
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Jim said that the business provided good service. He and his wife were stranded and they fixed the vehicle in the time it took him to get some refreshments.
This review was collected via phone interview by Customer Research Inc.

GW
Gaye W.
Oregon City, OR
Honda Odyssey
Verified
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04/18/2017
Honda Odessy - Gaye Wood
Very helpful, courteous, Do good work and keep accurate records of my car maintenance.

RD
Robert D.
West Linn, OR
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Robert said the business is very knowledgeable. He learned more about vehicles than he had known before. They have coffee for free and a good restroom.
This review was collected via phone interview by Customer Research Inc.

SR
Steven R.
Portland, OR
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017
Quick and polite
No problems

DC
Debbie C.
Clackamas, OR
Acura TL
Verified
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04/07/2017
Great service as always!
You did a great job as always! Fast friendly service is something I've come to rely on with Auto Shop Northwest!

Thank you!

KC
Katherine C.
Happy Valley, OR
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Katherine said the service was great, her vehicle is running well, and the customer service was good. Everything was perfect.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 481 in total