Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1023 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
98% Would Recommend
Latest Review 3 days ago

Reviews


RB
RANDY B.
Wichita, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Best Service in Town
Like always, Scott got me right in and taken care of. Brake job, new tires, alignment, and an oil change. Scott - Really like your reccomended tires. They drive real nice! Thanks for always doing a masterful job at a reasonable price.

Randy B

PC
PAT C.
Wichita, KS
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Honesty and Integrity
Everyone is friendly and reliable. I trust their work and honesty. They don’t recommend work not needed. Any time work maybe be covered under warranty they are helpful as well as knowledgeable with what needs to be done.

DM
Don M.
Wichita, KS
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Don said he likes the work the staff did.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Lakin, KS
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Scott said he got stuck on a Saturday, but the staff took care of them at quitting time. They were back up and running and on the road in a few hours and he's very appreciative of what they did for him.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Wichita, KS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Jerry said he likes the place and Scott, who does good work for him. He always keeps in touch with him about the cost and things like that. He added they're good, they are very good.
This review was collected via phone interview by Customer Research Inc.

AC
AARON C.
Wichita, KS
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Hands down, the best!
Scott and his crew are absolutely fantastic. We have been blessed to trust our vehicles with his staff. We know that each repair is done correct the first time. It is obvious that they treat each of our trucks like they would their own. A fair and honest group who proudly support our military and emergency responders.

JE
Justin E.
Wichita, KS
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Justin said the service was good.
This review was collected via phone interview by Customer Research Inc.

MR
MIKE R.
Phoenix, AZ
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
2015 Tundra Oil Change
Auto Smart scheduled the work quickly and was equally efficient in completing the job.

PA
PAT A.
Wichita, KS
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Fast and friendly
Good place to take your vehicle, they take the time to explain things to you.

SM
Stacey M.
Wichita, KS
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Stacey said this business did what they said they would do in a timely fashion. They charged him what he was quoted. He appreciated the service.
This review was collected via phone interview by Customer Research Inc.

SB
Samantha B.
Wichita, KS
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Samantha said the service was good.
This review was collected via phone interview by Customer Research Inc.

PC
Pat C.
Wichita, KS
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Pat said they are very knowledgeable and honest.
This review was collected via phone interview by Customer Research Inc.

CD
Craig D.
Wichita, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
2009 Jeep Liberty
I found Auto Smart by using Repair Pal web site, suggested by Car Max service department. I bought a Max Care service plan from Car Max when I purchased the Jeep Liberty. Repair Pal told me that Auto Smart was an approved repair service for Car Max. Since I live on the west side of Wichita, I wanted to use Auto Smart to replaced the TIPM/fuse box and transmission pan, gasket, and trans fluid. The bill for this work was $1252.00. I was responsible for $641.00, my Max Care service plan paid the remaining balance. I am very satisfied with Auto Smart, and will recommend this business to friends.

AC
Aaron C.
Wichita, KS
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Aaron said Scott and the staff take good care of him and his 3 vehicles. They provide a real personal service.
This review was collected via phone interview by Customer Research Inc.

TM
TRACY M.
Wichita, KS
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Always on top of it!!!
We wouldn’t take our vehicles anywhere else.

MB
Max B.
Wichita, KS
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Max said they were good.
This review was collected via phone interview by Customer Research Inc.

BM
BLASE M.
Wichita, KS
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
My work Van
I have been dealing with Scott for mant yrs. Always treats everyone with special care and great work on my Van.

RD
ROBERT D.
Wichita, KS
BMW 750i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
solved a mystery problem
i expressed my thanks all around when i was there. as you recall, i came in with a coolant leak, hoping it would just be a hose. of course, it was a water pump with a $2k price tag. groan. in chatting with Mark, we talked about my issue with the car intermittently not running right that i brought both to you and then to the dealership, with no one having a definitive answer. he seemed to know what it was, something about the oil pressure affecting the valve timing. it made sense to me. i dont know that i asked him to further diagnose it, but when you guys called the next day with a quote to do that work, another $1200, ugh. i approved it, because it certainly made sense of what was causing it, and of course, my car is my office, and i put a ton of miles on it. i've lived with that issue for a year, and while it never incapacitated me, it did cause me a few instances where i wasnt sure i was about to be stuck 0n the road. its only been a week of course, but so far, so good. no check engine light. no hints of the issue when i rev the engine, all good. im thrilled to have both issues resolved, and even moreso, to have gotten the car back in a day, it saved me from having to rent a car. i thanked mark personally, and am glad he's the one touching my baby.

CR
CARROL R.
Wichita, KS
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Belt Kit Installation
Perfect, absolutely perfect!

DB
David B.
Wichita, KS
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
David said he was very happy with the service provided and he would definitely recommend the business for service.
This review was collected via phone interview by Customer Research Inc.