I guess we had just deleted the noise out of our mind. But, now with the noise truly gone, it is truly enjoyable driving the “new“ van.
I appreciate the help and work that they consistently give to me as a customer.
We reached out to this customer to ask for another opportunity to find the issue with his car. He was having an intermittent problem that to date couldn't be duplicated in the shop. At our request he brought the car back to us and the issue was finally seen on the scan tool as being a faulty ignition coil. He was charged only for the new coil and is now another happy customer.
After a proper evaluation of the van’s improper driving behavior, maintenance was performed and the problem was solved!!!
We now have a newwwwwww van. It drives, maneuvers, and sounds like a new vehicle!!!
Thank you, thank you!!
I got a call from Greg the owner and after talking to him and him reminding me that pads and such do need a heat up and cool down after initial install. Very professional and kind. Will once again say they are my go to place for both vehicles .
I took my Jeep in for front end repairs and brakes all the way around. Reasonable price , good so far. Was done in the time frame said, good again. I pick it up and don’t get a block away when I smell something, I call and was told “oh new pads smell” . Ok . . . So I get to Keahou gas station and it still smells , but I’m trusting their word. But a man behind me asked if I was driving with E brake on? I told him no and had already called in smell. So as I am going up Henry st in Friday traffic there is smoke pouring out of rear of Jeep!!! now I have several folks telling me to stop as looks and smell dangerous!
So I manage to get to Safeway parking and call again a bit furious as I just paid a small fortune. ( to me anyway) . They will send a tow truck out to pick up.
After I find a ride to finish up my errands in town later that afternoon they called and said couldn’t find a problem and is ok to pick up. Now I know there was something wrong but I get them covering their buts. But would have been nice to know what they fixed instead of making me sound like I made up the whole thing just to inconvenience myself.
All,in all I guess was a good experience as they did follow thru and again customer relations were nice enough. I would recommend but not for brake work and front end work.