Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

126 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


CH
Charles H.
Kealakekua, HI
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Charles said the business does an excellent job and they do a good job getting his vehicle in and out. He also said he is never overcharged.
This review was collected via phone interview by Customer Research Inc.

DF
DAVID F.
Durango, CO
Volkswagen Thing
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
The staff
Very friendly and efficient

Verified Customer
Captain Cook, HI
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019
Safety check
Husband took my car for safety check and service was prompt and efficient. He forgot to get info about data being sent to DMV. When I phoned to find out if they had automatically sent info online to DMV as had done 2x previously the man who answered the phone was vague and said it was slow and I should go to DMV in person which I had never done previously and didn’t do this time. Please have phone persons give cirrevtband not vague info. Woman in past was always helpful .

BC
Bob C.
Captain Cook, HI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019 Category: Service
Spoke with Diane. She said everything was great with the service, but they were a bit late getting the vehicle in. She would like the staff to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Kealakekua, HI
Jeep CJ7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
David said the staff at this business are awesome, especially Herman.
This review was collected via phone interview by Customer Research Inc.

LB
LORETTA T B.
Captain Cook, HI
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Had my car safe checked.
Was greeted with a smile from Cookie as soon as I walked in at the front desk. Comfortable waiting area with magazines to read.
Fast service too! Didn’t have to wait long to have my car safety checked! Thank you, see you next year!

FG
Fiona G.
Hawaii
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Fiona said she was happy with the good service. She also said that it was a good thing that they test drove her vehicle so they had a better knowledge of how to fix it and she was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

MS
MITCHELL S.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Paul Sipiala
Auto a tech is the number 1 on the Big Island. Owners Greg & Teri are full of aloha and all their customers are a part of their Ohana. Mahalo Much!

SN
SANFORD N.
Kealakekua, HI
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Auto service
My service time with Auto Tech was just amazing, Herman who work on the vechile was very through and did an excellent job. The office was very friendly, pleasent and helpful with the process of letting me know about the service time and the estimated cost of the service. They were all professional and will be back for other repairs I may have. Thankyou

JM
JOAN C M.
Captain Cook, HI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Absolutely Fabulous
As usual, everything went great.

ST
Scot T.
Hawaii
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Scot said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DT
DON T.
Kealakekua, HI
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2019
Good crew
Fast friendly staff

Verified Customer
Captain Cook, HI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
The friendly people
Having appt time and taken in on time is always a plus.

NA
NATSUKO A.
Kealakekua, HI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Great service!
I really needed my car worked on within the day and they accommodated me. I don’t know if it was a slow day for them or not but I believe they helped me out and moved on the repair because they understood my situation. This is why I love living in kona, businesses that treat you as a valued neighbor.

SK
Swarn K.
Captain Cook, HI
Mazda B4000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Swarn said the business was great. It was a perfect experience.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Kealakekua, HI
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Spoke with Ruth. She said the staff at this business were efficient and polite. The experience was painless.
This review was collected via phone interview by Customer Research Inc.

AG
ANTHONY G.
Captain Cook, HI
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
The people
The people are knowledgeable and courteous

DW
David W.
Honaunau, HI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
David said that the facility's customers would greatly benefit from being offered loaner vehicles.
This review was collected via phone interview by Customer Research Inc.

CZ
CONNIE Z.
Kealakekua, HI
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Routine oil change
Prompt, knowledgeable, good communications, helpful

Thx you!

GM
GEORGE M.
Kealakekua, HI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Honest Good People
Trustworthy , smart knowledgeable mechanics. They don’t try and over sell service. Very convenient… no trips to town !
Kealakekua is very lucky to have Auto Tech!
Thanks so much.

Displaying Review 21 - 40 of 126 in total