Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

133 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


SI
Santiago I.
Kealakekua, HI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Santiago said that the service went very well.
This review was collected via phone interview by Customer Research Inc.

JP
JIM P.
Kealakekua, HI
Toyota Tacoma
Verified Customer
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04/19/2019
Routine Service
Truck was in for routine service only. But lke always, I was met with friendly, courteous staff that is always sharing the Aloha spirit!
Thank you!

VS
VIRGINIA S.
Captain Cook, HI
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Competency, efficiency, and cost containment are the words that come to my mind.
One of the things I appreciate most is their willingness to shop around for the best price for parts. And I know I can rely on their recommendations when it comes to servicing my vehicle(s).

CR
Christine R.
Captain Cook, HI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Christine said the business provided a good service but sometimes it is expensive.
This review was collected via phone interview by Customer Research Inc.

CZ
CONNIE Z.
Kealakekua, HI
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Prompt, reliable, knowledgeable, good communications
Thank you for prompt and reliable service

CH
Charles H.
Kealakekua, HI
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Charles said the business does an excellent job and they do a good job getting his vehicle in and out. He also said he is never overcharged.
This review was collected via phone interview by Customer Research Inc.

DF
DAVID F.
Durango, CO
Volkswagen Thing
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
The staff
Very friendly and efficient

DW
David W.
Kealakekua, HI
Jeep CJ7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
David said the staff at this business are awesome, especially Herman.
This review was collected via phone interview by Customer Research Inc.

LB
LORETTA T B.
Captain Cook, HI
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Had my car safe checked.
Was greeted with a smile from Cookie as soon as I walked in at the front desk. Comfortable waiting area with magazines to read.
Fast service too! Didn’t have to wait long to have my car safety checked! Thank you, see you next year!

FG
Fiona G.
Hawaii
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Fiona said she was happy with the good service. She also said that it was a good thing that they test drove her vehicle so they had a better knowledge of how to fix it and she was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

MS
MITCHELL S.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Paul Sipiala
Auto a tech is the number 1 on the Big Island. Owners Greg & Teri are full of aloha and all their customers are a part of their Ohana. Mahalo Much!

SN
SANFORD N.
Kealakekua, HI
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Auto service
My service time with Auto Tech was just amazing, Herman who work on the vechile was very through and did an excellent job. The office was very friendly, pleasent and helpful with the process of letting me know about the service time and the estimated cost of the service. They were all professional and will be back for other repairs I may have. Thankyou

JM
JOAN C M.
Captain Cook, HI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Absolutely Fabulous
As usual, everything went great.

ST
Scot T.
Hawaii
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Scot said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Captain Cook, HI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
The friendly people
Having appt time and taken in on time is always a plus.

NA
NATSUKO A.
Kealakekua, HI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Great service!
I really needed my car worked on within the day and they accommodated me. I don’t know if it was a slow day for them or not but I believe they helped me out and moved on the repair because they understood my situation. This is why I love living in kona, businesses that treat you as a valued neighbor.

PS
Paul S.
Kealakekua, HI
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Spoke with Ruth. She said the staff at this business were efficient and polite. The experience was painless.
This review was collected via phone interview by Customer Research Inc.

SK
Swarn K.
Captain Cook, HI
Mazda B4000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Swarn said the business was great. It was a perfect experience.
This review was collected via phone interview by Customer Research Inc.

AG
ANTHONY G.
Captain Cook, HI
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
The people
The people are knowledgeable and courteous

DW
David W.
Honaunau, HI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
David said that the facility's customers would greatly benefit from being offered loaner vehicles.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 119 in total