Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2581 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.3333303/5Overall Rating 4.3333303/5Overall Rating 4.3333303/5Overall Rating 4.3333303/5rating 4.3333303
Original
Overall Rating 2.1515152/5Overall Rating 2.1515152/5rating 2.1515152rating 2.1515152rating 2.1515152
92% Would Recommend
Latest Review about 1 hour ago

Reviews


GP
George P.
Salem, NH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Alex is great to deal with
I can.t say enough good things about the service dept.

Verified Customer
Manchester, NH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
2018 Sonata
Service department is courteous and very very helpful. They keep you updated on the service and timing. Makes for a great experience getting your vehicle serviced.

CB
Carol B.
Manchester, NH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
My Elantra Service
I LOVE AutoFair Hyundai! The salespeople....Christine McGee and Doug Johnson are AMAZING! The service department is awesome and Mark and Matthew are tops in my book! Very knowledgeable and helpful!

JW
James W.
Goffstown, NH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Jim
Great job

KS
Kenneth S.
New Boston, NH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Kudos
I am a frequent customer (at least monthly for my 2018 Kona or 2016 Tuscon) and your staff always make me feel welcome. I usually work with Dave and he is exceptional as always (Matt is great too the times I have worked with him) I always feel comfortable with their recommendations. I highly recommend working with them.
While I dont know any of the techs I can say they are prompt and thorough. With the exception of one occasion my car is always done sooner than expected.

CF
Cheryl F.
Greenville, NH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Great service
Easy scheduling, explained issue and fix, kept us updated and work was completed quickly. Friendly service and we got to chat with our favorite salesman, Doug!

Verified Customer
Bedford, NH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Great customer service
Friendly staff, great customer service, Sat.hours

MR
Michael R.
Litchfield, NH
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Honesty
Courteous service

MC
Marc C.
Manchester, NH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Service
Miscommunication on my part and they were still able to get my car back to me while service was closed

GT
Guy T.
Manchester, NH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Hyandai Auto Fair
Easy to get appointments and prompt good service

DO
Daniel O.
Nashua, NH
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/21/2019 Category: Service
Friendly Staff, poor time estimate
The staff was quite friendly and good at explaining the necessary repairs. However a ball joint replacement was estimated at taking 2 hours, but wound up taking 4 which was quite frustrating. At the end of the day they were a hundred dollars under the quoted price though, so that was a pleasant surprise.

HL
Howard L.
Derry, NH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Howie Lund
Location and the ease of working with your organization

CW
Christine W.
Raymond, NH
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Service repair
Amazing
Friendly
Fast
Professional

KS
Katrina S.
Londonderry, NH
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Katrina S
Very satisfied

Verified Customer
Bedford, NH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Nice job
Good service. Good follow up by service advisor

BF
Brian F.
Methuen, MA
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Service
The service I had here was great couldn’t ask for better quality of service and people they were great

TB
Tyler B.
Manchester, NH
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great job as always
I am a regular customer. I keep coming back for a reason.

NP
Nancy P.
Haverhill, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
FRIENDLY AND KNOWLEDGE
FRIENDLY AND COURIOS

Verified Customer
Atkinson, NH
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Better than average
The service was great, just my vehicle mileage was incorrectly entered into the system. As such, further service work will be off in timing. Tried to alert the service writer, have not heard back. Hopefully this will not impact the service jacket on the vehicle.

JS
John S.
Windham, NH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Good service at a competitive price.
Just one suggestion. The waiting room needs to be modified, so that those needing to do some work or who wish to read are not constantly distracted by that huge tv. Also something additional besides coffee, such as free popcorn, would be a nice addition.