Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

706 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


JE
Joyce E.
Woodinville, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2012 Category: Service
Joyce said she likes the service, they're very kind to her, it's a reasonable charge, and she likes this business very well. She has nothing to complain about and she would recommend them absolutely. Joyce is very pleased and has nothing negative to say.
This review was collected via phone interview by Customer Research Inc.

RL
Rod L.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2012 Category: Service
Rod said he's been doing business with Jeff and his dad for 40 years. He stated he enjoys working with Jeff, and he always knows the work he does on his vehicle will be done right.
This review was collected via phone interview by Customer Research Inc.

KP
Kristin P.
Kirkland, WA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2012
Great customer service!!!
Thank you for contacting me back..I hurt my back and had to put this car repair on hold..I got a text from Keith a week and a half later for the reminder (that worked great for me) Thank you!

GG
Gary G.
Kirkland, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2012 Category: Service
Spoke with MaryLou. She said this business keeps appointments. They fix her vehicle in a timely manner. She hasn't had any problems with the repairs. She wanted to let this business know keep on keeping on and keep on smiling.
This review was collected via phone interview by Customer Research Inc.

OA
Oscar A.
Bothell, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2012 Category: Service
Oscar said they always do good work. He said he has no complaints. They are honest.
This review was collected via phone interview by Customer Research Inc.

MP
Mary P.
Sammamish, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2012 Category: Service
Mary stated that the business was fast, good and friendly.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Bothell, WA
Acura 2.3CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2012
Outstanding service and knowledge
Very service oriented and very knowledgeable. Excellant work performed and provided great answers to all questions asked. Will return for work on my vehicles in the future.

JH
Jacquelyn H.
Seattle, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2012 Category: Service
Jacquelyn said the owners were kind and they always drove her to work when she drops off her vehicle. They are honest as much as a mechanic should be and they're easy to work with. She appreciates all the help.
This review was collected via phone interview by Customer Research Inc.

SL
Shalina L.
Kirkland, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012 Category: Service
Shalina said her vehicle had broken down and she was panicked. She needed her vehicle running as soon as possible, and the business had it running in a day. She will be back.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Kirkland, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2012 Category: Service
Tom said the service was good and they were honest.
This review was collected via phone interview by Customer Research Inc.

ES
Emmett S.
Kirkland, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2012 Category: Service
Emmett said the business did everything they told him they would do, they called him when they told him they would, they called and gave him the estimate, they were professional and they delivered everything they promised.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Seattle, WA
Isuzu Trooper
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/13/2012
Not impressed
$50 for a "diagnostic", some fuses supposedly cleaned, and i walk away with the same car. Keith is a nice guy, but the light didn't even work when I got back to the office and I'm out $50.
Jeff E. from Automedics responded on 04/16/2012
James, In addition to the time spent checking pinout voltages, fuses, and cleaning connectors, I also recommended a combination switch for your vehicle, which you declined. Would you like to schedule an appointment to have your switch replaced? We would be happy to order it for you. Please let me know. Thanks.
Jeff E. from Automedics responded on 04/16/2012
James, In addition to the time spent checking pinout voltages, fuses, and cleaning connectors, I also recommended a combination switch for your vehicle, which you declined. Would you like to schedule an appointment to have your switch replaced? We would be happy to order it for you. Please let me know. Thanks.

MB
Michelle B.
Bothell, WA
Isuzu Trooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2012
Really helpful. Definitely recommend!
I have used this shop twice now. Both times they have been fair and speedy.

JD
JOHN D.
Kirkland, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2012
HONEST MECHANICS
JEFF AND KEITH ARE A BREATH OF FRESH AIR WHEN IT COMES TO HONESTY AND SERVICE.

DH
Debbie H.
Kirkland, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2012 Category: Service
Debbie said she is satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Kirkland, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2012 Category: Service
Thomas said that they explained everything to him and the visit was comfortable.
This review was collected via phone interview by Customer Research Inc.

JM
Judy M.
Kirkland, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2012 Category: Service
Judy said the business was courteous, knowledgable and timely. She said she felt confident that they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Bellevue, WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2012 Category: Service
John said they do quality work at a fair price.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Kirkland, WA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/20/2012 Category: Service
Michael said it took 45 minutes longer than expected and he wasn't given a reason why it was delayed. He was upset that they charged him more for half an hour of labor.
This review was collected via phone interview by Customer Research Inc.
Jeff E. from Automedics responded on 03/27/2012
Michael, we are always interested in your response and welcome another chance to address your concerns. Please call me. Keith at AutoMedics, 425-283-7930. Thanks!

DK
DANA K.
Bothell, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2012
Road trip prep
I definitely prefer to bring my car to Automedics for any work that needs to be done. The customer service is top-notch and I feel confident that they won't try to sell me work that doesn't need to be done.

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