Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

399 Reviews

99% Would Recommend
Latest Review 23 days ago

Reviews


DB
DARREL B.
Yorkville, IL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
5 Star
Very happy with my recent visit. I was provided updates as trouble was diagnosed and when repairs were completed. Mechanic Danny did a great job troubleshooting other issues I was unaware of.

CL
CHRIS L.
Yorkville, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Awesome Customer Service!!!!
Leslie and the Automotive Specialties team took care of us again with a quick diagnosis and an even quicker fix! They really helped us out of a bind right before my daughter had to get back to college and needed her car. Thanks again for the help!

GT
GEORGE T.
Yorkville, IL
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Great place to get your car fixed
Honest and hardworking they are the best around.

TB
Terence B.
Yorkville, IL
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019 Category: Service
Terence said he had to drop off his vehicle there but he would have preferred to wait while the service was being done.
This review was collected via phone interview by Customer Research Inc.

RV
Rudy V.
Aurora, IL
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Rudy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SH
STEPHEN H.
Yorkville, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
2008 Honda
You had to replace a defective power steering unit. My son is very pleased and is now checking the fluid level every week.

JC
Jake C.
Illinois
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Jake said the business provided good service. They did a good job, and the staff are friendly.
This review was collected via phone interview by Customer Research Inc.

SG
Scott G.
Illinois
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Scott said the business diagnosed the problem and were very clear in communicating what was done on the vehicle.
This review was collected via phone interview by Customer Research Inc.

IW
Ivan W.
Illinois
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Ivan said that the place filled his order quickly.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 10/11/2018

Thank you for taking time to share your comments.


KB
Kent B.
Yorkville, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kent said Rick and staff are outstanding. He has used the business for years and they are simply awesome.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 10/11/2018

Thanks so much!


KC
Karen C.
Illinois
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Karen said the service went smoothly.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 10/11/2018

Thank you for finding us.


BW
Brandon W.
Yorkville, IL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Spoke with Dawn. She said she thinks they are awesome, they do a phenomenal job. They are the best business she has ever been to and they are very genuine.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 09/26/2018

My goodness!!  Thank you from all of us at Automotive Specialties.  We greatly appreciate your comments.


SH
STEPHEN H.
Yorkville, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Great work on 2008 Honda CRV
My son is very pleased with work completed on the steering on his CRV. He told me it drives like it is new.

Thank You
Leslie B. from Automotive Specialties responded on 09/26/2018

Thank you for taking time to comment on our tech's work, we appreciate it.


MZ
Miranda Z.
Illinois
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Miranda said the staff worked really fast and well. The cost was not too high.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 08/29/2018

Thank you so much for taking time to share your opinion about your visit to our shop.  We appreciate it.


TM
Tom M.
Illinois
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tom said he is thankful for the business because they always take care of his wife's vehicle.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 08/01/2018

Always glad to help.  Thank you for your input.


KX
KIM X.
Yorkville, IL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Very professional and Honest
Great service as always. I will continue taking my vehicles to Automotive Specialties.

JF
JESSICA F.
Yorkville, IL
Saturn Relay
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Excellent shop
We adopted Automotive Specialties as our mechanic about six years ago. We love the service we get there. They are always honest and go the extra mile to help us maintain our vehicle and get the most out of it. They have NEVER pressured us into a service or repair that we couldn’t afford or was unnecessary. Leslie is always friendly and fun to chat with while we wait. We have never been unhappy. Give them a try, you won’t be sorry and won’t ever leave!
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you for taking time to give us a review.  We appreciate your positive words.


JD
John D.
Oswego, IL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
John said that the facility performed the basics but they neglected to do any extras.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you for your input.  We always like to get 5 out of 5 stars and will use your comment to help perfect out service.


DF
Dave F.
Illinois
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Dave said the service was quick and the vehicle is still running well.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you for your input, we appreciate it.


KK
Kyle K.
Yorkville, IL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Kyle said the employees were very personable, they communicated well and were easy to work with.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you!