AutoNation Hyundai North Richland Hills

Car was completed in a timely manor.

As usual Michael Wench took special interest in my vehicle to insure things were done correctly.

Way to go Michael

I've gone back and forth between using a dealer and local shops. After using both over the past several years, I'll be using AutoNation Hyundai for all of my service needs going forward. Their service and prices are better than their competitors. Easy choice to make.

thanks to mike for your help

Scheduling the maintenance was very simple, as was going to the appointment and just waiting for it to be completed. The wait time was not very long, that may have been due to the current pandemic, but it was overall a pleasant experience.

Mike was nice to me excellent customer service

The service advisor Mike was great and helpful. Thank you so much.

Always great service from our service adviser Michel Winck, Thank you so much!!

Yes

Great service

Open despite the virus

Excellent service, always on time, and with excellent results.

My wife and I have been in the market for about a year for a new vehicle and were exploring different makes/models. Throughout this entire experience, Ryan kept in contact with us offering different models and choices. On 2/14, Ryan reached out to us and we thought this could be the right model and time.

We scheduled an appt for the next day and Ryan was ready for us when we arrived. Not only did he show us the model he suggested, he was patient and professional by showing others that my wife inquired about to set her mind at ease. Our test drive was relaxed and non-pressured. He allowed us to take our time and went over every option. When it was time to make our decision, he didn't rush us and gave us privacy. The negotiation was simple and our trade in conversation was just as smooth. We were extremely happy!

To make it even better, since the vehicle was just off the semi, it had not been completely trimmed out with tint, etc. Instead of going home empty handed, we were able to complete a trade and take a loaner car (same model/trim) for a few days. To exemplify his personal service even more, Ryan personally drove our vehicle to our house (almost 1 hour away) to hand deliver our keys and vehicle. That is personal service above and beyond!

We have loved our Tucson and are happy with our choice. What made our experience even better was that Ryan never gave up on finding us the right car, making the sales experience pleasurable and providing above and beyond personal service.

I would highly recommend Ryan and AutoNation Hyundai to anyone.

Provided great customer service. My car was completed in a timely manner.

Very helpful and considerate service.