Autonation Hyundai Tempe

Write a review
480-505-4247
Directions
Appointment

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(6,140 Reviews)
5 star
84%
4 star
9%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (271)

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
96% Would Recommend
Latest Review about 2 hours ago

Reviews

JS
John S.
Casa Grande, AZ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021 Category: Service
Great Service
My service advisor was great and took care of my concerns. The service dept took care and returned the car in excellent shape and was clean.
Recommended
GB
Glenette B.
Phoenix, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021 Category: Service
Consumer
Staff was extremely helpful and courteous
Recommended
Verified Customer
Chandler, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2021 Category: Service
JT
Jake, the service mgr was excellent
Recommended
NG
Noe G.
Phoenix, AZ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021 Category: Service
Good service
I went in for oil change and showed the service adviser my gas lid cover had previously fallen off. She said she’d order one and reinstall it, I’m
Still waiting, it’s been 5 days.
Recommended
MH
Merna H.
Sun Lakes, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021 Category: Service
Life Savers.
Tempe Hyundai Tempe is the best. Always fair and care about the repairs I need done. I recommend them to everyone and anyone They handled my emergency immediately,
Recommended
Verified Customer
Chandler, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021 Category: Service
Great customer service
Fabulous service technician excellent customer service #1 place to take my car
Recommended
Verified Customer
Maricopa, AZ
2018 Hyundai Ioniq Hev
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021 Category: Service
Ioniq Owner
Great Service!
Recommended
JC
Judith C.
Phoenix, AZ
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2021 Category: Service
Good service repairs done& reasonable amount of time&overall checkup/cleaning maintenance
Good service &reasonable amount of time/repairs & overall maintenance checkup &cleaning done each time
Recommended
DS
Dave S.
Maricopa, AZ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021 Category: Service
Best Dealer around
Very friendly and helpful staff.
Recommended
DM
David M.
Chandler, AZ
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021 Category: Service
Good job
They provide good work and communication
Recommended
Verified Customer
Tempe, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021 Category: Service
Great Customer Service
My service adviser was professional and knowledgeable, however my advisor was tied up when I wanted to pick up my car and another adviser stepped in to help. This show great customer service.
Recommended
Verified Customer
Phoenix, AZ
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021 Category: Service
Great service
Great
Recommended
Verified Customer
Phoenix, AZ
2011 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021 Category: Service
Wonderful Service Advisor
My Service Advisor: Amanda Dell has excellent customer service skills and professionalism.
Recommended
AO
Amanda O.
Maricopa, AZ
2018 Hyundai Sonata
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021 Category: Service
They have proven to go above and beyond.
Took my car in a couple weeks ago without an appointment. (turned out to be a faulty sensor) They were extremely short staffed and it would take a least a day to get my car in for diagnostics. Logan got me in and into a rental within 30 mins of my arrival. I'm always pleased with this dealership. Very clean and the advisors are always professional.
It's also one of the only dealerships that offer a lifetime warranty on their batteries.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2021 Category: Service
Autonation Tempe is one of the better dealerships
They've always taken good care of me and my car. They are also one of the only dealerships that offer a lifetime battery warranty.
Recommended
JJ
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 05/12/2021

Thank you for your feedback!  I apologize for the 4 star service you received.  I would like to know how we could have made your 4 star service, into a 5 star service?  Please email me back at jankusj@autonation.com.

Jay Jankus
Service Manager
JD
JAMES D. from Autonation Hyundai Tempe responded on 05/12/2021

Hello -

Thank you for taking the time to share your experience. Please accept my apologies for receiving a less than 5 star experience. We strive to make sure every customer is 100% completely satisfied. Please contact me at your convenience so we can discuss. I can be reached at dixonj1@autonation.com or direct line 480-763-4021.

Regards

Jim Dixon - General Manager

Verified Customer
Gilbert, AZ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021 Category: Service
Great car care and professional services
I have been servicing my car and all repair needs with Auto Nation for the past 6 years and don’t ever intend to quit using their services because of their exceptional service. They go over and beyond to give your car the best in car care services.
Recommended