ReScore Reviews™ (67)
Good Morning Ms. Croci,
I am very sorry your last visit was so unsatisfactory. You have been coming here for years and you are GREATLY appreciated. The oil changes include a thorough multi point inspection as well as a car wash, it typically does takes about an hour and a half, I do apologize for the excessive time. As you are familiar with, I strive to provide EXCELLENT customer service, that I did not accomplish that is disappointing to both you & I. I do hope you will not give up on us over this last visit.
This survey reflects soley on me & my standing with Hyundai & Autonation, my sincerest apologies.