Autonation Hyundai Tempe

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480-505-4247
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Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

4627 Reviews

5 star
83%
4 star
9%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (76)

ReScore
Overall Rating 4.6315825/5Overall Rating 4.6315825/5Overall Rating 4.6315825/5Overall Rating 4.6315825/5rating 4.6315825
Original
Overall Rating 2.2133336/5Overall Rating 2.2133336/5rating 2.2133336rating 2.2133336rating 2.2133336
95% Would Recommend
84% Business Response
Latest Review 1 day ago

Reviews

Verified Customer
Paradise Valley, AZ
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/16/2019 Category: Service
Location
Problem was not fixed
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/16/2019

My name is Jay, and I'm the service manager here at AutoNation Hyundai.  Thank you for your feedback and for allowing us to be your Hyundai service provider.  I see you rated us with a 3 out of 5 stars.  I would really like to discuss this with you further, and due what I can to rectify this situation.  Providing you with the 5 star service you deserve is our #1 goal.  Please email me at jankusj@autonation.com, or call me at 480-763-4080.  Looking forward to hearing from you so we can resolve this.

Jay Jankus
Service Manager
480-763-4080
Verified Customer
Tempe, AZ
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Service agent
The service agent I dealt with was very professional. He explained everything very well and was not pushy and let me decide what I wanted to do. I didn’t feel he was talking down to me or talking me into a repair because I am female. Very polite and great to deal with.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/16/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
Verified Customer
Scottsdale, AZ
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Customer service
So helpful and polite and genuinely seem to care
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/15/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
SB
Stan B.
Maricopa, AZ
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Stan's review
They were prompt in waiting on me and the service was shorter than expected.Good folks.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/15/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
Verified Customer
Chandler, AZ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Very good exoerience
Excellent communications, great service and good amenities. My advisor Amanda is the best
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/15/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
AG
Alan G.
Chandler, AZ
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great Service
Sam was friendly, explained all that was done and what may need to be done in the future. I own three Hyundai's and only use this dealership for service and purchase.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/15/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
Verified Customer
Phoenix, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Good and friendly service
Thank you
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/15/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
Verified Customer
Phoenix, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
recent service to 2017 Elantra
This dealership has been excellent since the day I began my lease in 2016. The service is reasonably priced and the timing allows me to read a magazine in the comfortable lounge. My service advisor has become a trusted member of the team and I appreciate her attention to detail.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/15/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
LR
Leeca R.
Chandler, AZ
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Awesome
I love Yvette she is awesome on the phone helping me and when I come in for my regular apts.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/15/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
DT
Dana T.
Maricopa, AZ
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Exceptional Service!
We have been going to Hyundai Tempe since 2012. We have purchased 3 cars from them and the service team there is outstanding!
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/15/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
NH
Norbert H.
Tempe, AZ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Motor Swap
Good communication. Worked with getting a rental without any issues.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/13/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
Verified Customer
Tempe, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Quality Service Friendly Staff
Autonation Hyundai Tempe is my go to dealership they staff is amazing.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/13/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
NB
Nancy B.
Phoenix, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Super nice people, always make me feel welcomed
Consistently excellent customet service - I appreciate that!
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/13/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
CJ
Carl J.
Maricopa, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
All done well on time
Amanda was excellent as usual
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/13/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
AJ
Angelita J.
Phoenix, AZ
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Oil change/ detail
I had an oil change and detail they were suppose to look at a ding that happened when they tinted my windows at Toyota no one was available the day I took in , it was dinged at that time but no one knew how to handle still waiting on a call from Ellie other than that service was good
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/12/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
MB
Matt B.
Gilbert, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Personable, helpful staff.
Personable, helpful staff.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/12/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
JP
Jared P.
Phoenix, AZ
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Comfortable wait
I went in for a complimentary service and wound up paying much more than I thought. Although that would upset a lot of people, I consider it money well spent as they make sure my car is operating perfectly fine. Wait is comfortable enough and the employees are fairly friendly as well.
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/12/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
Verified Customer
Mesa, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great service
Great service
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/11/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
BW
Brittney W.
Mesa, AZ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Hyundai
The best dealership hands down. The customer service is great
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/11/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080
SB
Sallyann B.
Mesa, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
It's always a good experience for me!
Thank you for always providing a good experience for me when I bring my vehicle in for servicing. My Service Adviser was out, but I was assigned to Mike who took care of my appointment with ease! You guys were VERY busy, but I had a pretty fast experience from when I pulled in and when I left! Thank you!
Recommended
JONATHAN J., Service Manager from Autonation Hyundai Tempe responded on 02/11/2019

Thank you for your 5 star feedback, and allowing us to be your Hyundai service provider.  5 star service is our #1 goal!!! 

Jay Jankus
Service Manager
480-763-4080