Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1103 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
Latest Review 3 days ago

Reviews


RC
Rodger C.
San Bernardino, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2011 Category: Service
Rodger said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
Johnson C.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2011 Category: Service
Johnson said this business has good customer service and they took care of him right away.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2011 Category: Service
Robert said the business always does prompt and reliable service. The business has kept his vehicle running for the last couple years, since he moved to Riverside.
This review was collected via phone interview by Customer Research Inc.

LH
LINDA H.
Moreno Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2011
Oil Change!
Was it done or not, i'm not sure as it does not show up in the online report?????????

Thanks Ray
The Autotech F. from Autotech responded on 11/08/2011
Hello Ray, We Performed a oil service on 11-1-11. The Invoice # is 39526 with odometer reading 125,068. Thank you for your concern!

RH
Richard H.
Riverside, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2011 Category: Service
Richard said this business really screwed up by ruining his left rear view mirror, but they came to an agreement about getting it fixed. Richard pointed out even though they came to an agreement, the above never should have happened.
This review was collected via phone interview by Customer Research Inc.

JB
Javier B.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2011 Category: Service
Javier said the business was very accommodating and gave him a very detailed description of the services performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
Jeremy B.
Riverside, CA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/03/2011 Category: Service
Jeremy said he is not too satisfied with their communication skills. He would not recommend this business because they are a little too slow.
This review was collected via phone interview by Customer Research Inc.
The Autotech F. from Autotech responded on 11/08/2011
The Owner stated he just replaced the cylinder head and could not start the engine. We inspected and found numerous components disconnected! After reconnecting all the conponents, We checked the the compression of the motor, There was none! We reset both the intake and exhaust camshafts timing to proper specs. also found loose bolts along the way! The Customer was calling hourly the moment the car was towed in wondering why the car wasn't done yet! I asked him to please be "patient" and we would call him when we knew more about his car. The car now runs smooth and on all the cylinders! The customer is Lucky this motor is of the "INTERFERANCE" type, and could have bent the valves! This vehicle was a puzzle to begin with since we did not know what the customer did or not do. It took some time to figure it out! and all we asked is to be patient!!

GC
Granville C.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2011 Category: Service
Carter said the service he received was excellent and the personnel were very kind to him.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Mira Loma, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2011 Category: Service
Joe said the service was good.
This review was collected via phone interview by Customer Research Inc.

RW
ROY W.
Mira Loma, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2011
Excellent
I met the owner and he was very nice & friendly.Also the tech that performed the work on my car.the service adviser. I was very impressed The shop was so clean you could eat off the floor. They also gave me A discount for belonging to the Auto Club. I will return.
The Autotech F. from Autotech responded on 11/08/2011
Thank you for your honest opinion of AutoTech!

FA
Faaitaita A.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2011 Category: Service
Faaitaita said the service was through Triple A and it is close to her home.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Gary said they are the best. They did a good job and made it painless.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Riverside, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2011 Category: Service
Mike said the business is good.
This review was collected via phone interview by Customer Research Inc.

DE
Dena E.
San Diego, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Dena said this business had good, fast, and clear communication.
This review was collected via phone interview by Customer Research Inc.

CK
Curtis K.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Curtis said his service advisor kept him informed all along the way of the work and cost and they were quick also.
This review was collected via phone interview by Customer Research Inc.

GB
Gabriel B.
Riverside, CA
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/18/2011 Category: Service
Gabriel said while working on the vehicle's radiator the hose for the air conditioner came off. He left the business not knowing that and when the ac did not come on he went back. The business saw that the hose was not clamped down, so Gabriel took his vehicle elsewhere for the repair and he said it cost him another $200.
This review was collected via phone interview by Customer Research Inc.
The Autotech F. from Autotech responded on 10/19/2011
We replaced the thermostat and radiator only and did not have to remove any a/c components to replace the radiator or thermostat! When customer came to pick up vehicle he stated the a/c is not cold, We did a courtesy a/c gauge test, and advised customer the a/c system needed further attention. Again there was no need to remove any a/c components to replace the thermostat or radiator!

EL
Elizabeth L.
Murrieta, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2011 Category: Service
Elizabeth said they did a really good job and they answered all her questions but some of their work they estimated was not accurate.
This review was collected via phone interview by Customer Research Inc.

CS
CECILIA S.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2011
Great Shop
Thanks for tightening my belts and getting rid of that horrible screeching noise!
I am glad to have found you!

CR
Christopher R.
Riverside, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2011 Category: Service
Christopher said they were fast and told him exactly what was wrong. The gentleman told him he could take him in right away and did not make him wait like others have in the past. He was a man of his word and he has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

AK
AMY K.
Murrieta, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2011
Service on my 2006 Ridgeline
I highly recommend Autotech. They have been taking care of my Ridgeline ever since it went out of warranty. They are AWESOME! Thank you, Autotech!