Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1103 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
Latest Review 3 days ago

Reviews


JA
JIMMY A.
Riverside, CA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Company vehicle/ personal vehicle maintenance
Staff has always been really nice and above all very honest unlike a lot of other auto mechanics out there. I take my company vehicle there and also my personal vehicle and always get great service at a fair price. This place is awesome!

DC
Don C.
Riverside, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Don said the staff treated him nicely. They answered all of his questions, and took good care of him. The customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

CW
CHRISS W.
Moreno Valley, CA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
The employees
I am very satisfied with the work that was done.

RF
RENEE F.
Riverside, CA
Ford Mustang
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/01/2019
ASE/ AAA is a good thing but Labor charges too high
Had car towed in with broken shift linkage cable. They charged 55 to diagnose it plus full 2 hours per labor book to fix. I asked for the diagnosing fee to be waived as its it's a simple visual that even the tow driver could see by looking under the car. No budging..said the tech had to do the job on the ground..didnt HAVE to as we know this can be shifted manually from underneath and put on a rack. Loss of my business wont kill them but they keep asking for feedback so here you go. Didnt seem to care that they lost a customer over 50 bucks. Said the techs get paid by hours billed..that may not be the best for the customer.. like commission and that's never in customers best interest. Was very disappointed that there was no room to negotiate on this one. Previous cooling system flush was 176 too... way too high for this service

CB
CHUCK B.
Riverside, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Very helpful
After the Chevy dealer screwed up my Malibu, AutoTech diagnosed and fixed the problem (which wasn't a problem until the factory recall was fixed by Chevy).

JJ
JOHN J.
Riverside, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Great service as always!
You can never go wrong with thes guys. Courteous, polite, knowledgeable, and won't rip you off. They will suggest services they feel are needed, but won't pressure you.

SC
STEPHEN C.
Riverside, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
An ounce of caution
This visit was only a check on the status of my car. Just wanted to know if the battery and related circuits were functioning correctly. The friendly tech was available to make sure any troubles that my car was possibly experiencing...which it wasn't. I made an appointment for the next week (because of Xmas holiday) to correct an overlooked issue on my part.

SS
SANDY S.
Riverside, CA
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
oil change
The wait wasn't too bad. price was pretty good.

CM
Chris M.
Riverside, CA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Chris said that the business got what he needed done and there was no problem.
This review was collected via phone interview by Customer Research Inc.

PW
Pua W.
Riverside, CA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Pua said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JH
Joel H.
Fontana, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Joel said the staff was polite and provided good service.
This review was collected via phone interview by Customer Research Inc.

CB
CHUCK B.
Riverside, CA
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Very helpful
The crew at AutoTech was quite helpful. Along with routine service, they assisted me in contacting the manufacturer of an after-market addition as to why it didn't fit. Very pleased with service, price and time.

TR
TERRY R.
Sun City, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Standards of excellence and care.
You provide a service that so few full service companies are able to rise to the standards of excellence and care that you are able to perform. Your knowledge of motor vehicles span the spectrum of the Inland Empire.

JB
Joanne B.
Riverside, CA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Joanne said the business rotated her tires and oil change. They are really good people there and they are very fair.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Riverside, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Brian said the business is good at what they do.
This review was collected via phone interview by Customer Research Inc.

CS
CATHERINE S.
Riverside, CA
Pontiac Solstice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Great Place for Smog Test
Thanks for being so friendly and accommodating. I really appreciated the pleasant greeting and prompt service.

CB
CHARLES B.
Riverside, CA
Kia Sephia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Staff is Efficient & so Friendly
This shop does great work & I never have any problems.

NC
NOEL C.
Riverside, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Always quick & efficient!
Always prompt and excellent service.

JM
Jennifer M.
Riverside, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Jennifer said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Riverside, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Quick, Efficient and Timely
Called ahead (this time) for oil change and tire rotation. Left the car for the day, and was completed. During usual checks, they found a low level for my battery, so I had it replaced. The battery was in stock and also done at the same time.