ReScore Reviews™ (2)

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Review for Autotech
PRISCILLA T. on 08/02/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Did not correct problem"
Car wouldn't start. AAA technician tested it and said it was alternator and battery tested low, probably drained by alternator. We got a new battery, no alternator needed. Next day, I was stranded in City of Chino and alternator was replaced by another auto repair.
Vehicle: Hyundai Elantra
Service Date: 06/24/2013
Review Created: 08/02/2013 07:52 PM
The Autotech F. at Autotech responded on 08/09/2013

Priscilla, upon inspection of your vehicle we identified both initial complaints that you had. The first of which was your battery. We checked the voltage and it was down to 62cca from 670cca. We then replaced your battery under warranty and tested the charging system. The charging system tested good at 14 volts at the time of inspection. This is the correct voltage a normal alternator will be charging at. We did not see any problems with your alternator or charging system at the time your we had inspected your vehicle.