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Autotech

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,372 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
2.0
ReScore Average
82
Net Promoter Score ®

Business Details

About

Here at AutoTech, we offer a wide variety of quality automotive services, from minor to major service and repair, for the maintenance minded consumer. We also offer maintenance services for our fleet customers.
All technicians and service consultants are A.S.E. certified.
Here at AutoTech, we offer a wide variety of quality automotive services, from minor to major service and repair, for the maintenance minded consumer. We also offer maintenance services for our fleet customers.
All technicians and service consultants are A.S.E. certified.

We also offer customer shuttle service.

AutoTech is committed to the safety and reliability of your vehicle. Our expert mechanics can recommend the right car maintenance services to help prolong the life of your car and avoid costly repairs in the future.

Call us today at (951) 784-1090 and schedule an appointment for your car maintenance
...more

Categories
Auto Repair, Auto Maintenance, Smog
Contact
(951) 784-1090

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
1735 3rd St Riverside, CA 92507-3435
Autotech's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,372 Reviews)

MP
gravatar
MIKE P.
Norco, CA
MINI Cooper
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/09/2013
verified customer Verified Customer
Damaged my vehicle, was unable to fix it, then refused to cover the repair costs
Took my MINI Cooper in for a water pump replacement (~$700). Unable to consistently start my car after getting it back. Had my car towed back the next day to see what the problem was. It started for them and they claimed it was the immobilizer. Once back home, it would not start again. Had it towed to Autotech a second time. After 4 days, they could not determine the problem and admitted that they did not have the proper tools to diagnose. They recommended I get it towed to a dealer.

Had it towed to another mechanic that was able to identify the problem: the wiring harness that passes over the water pump was crushed (tool marks pressed into the insulation) and torn. All of the wires were bright copper (i.e. no dust or oxidation = new damage). There has been no other engine bay repairs for over 18 months.

I presented documentation to the owner, Tony Solorio, including my request that he refund the original Autotech repair costs, which totaled less than the harness repair and towing fees. Tony claimed that the wires appeared to have been chewed and that there was no way Autotech could have been responsible for the damage. He refused my offer to look at the harness in person. Autotech has opted to allow third party arbitrators to decide.
Not Recommended
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