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Autoville Tire & Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(852 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Family Owned With 50+ Experience Serving the Mandeville Area! Family Owned With 50+ Experience Serving the Mandeville Area!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(985) 727-7200

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
4510 Highway 22 Mandeville, LA 70471
Autoville Tire & Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(852 Reviews)

PD
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Pam D.
Madisonville, LA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2015
verified customer Verified Customer
Understaffed not enough stock
My car sat for 3 hours before someone looked at it. Then, they didn't have the tire I needed and couldn't get it until "maybe" the next day. I left and went about a block away and had tires replaced in 30 minutes for 40 bucks cheaper than the Autoville quote. Waste of time!!!
Not Recommended
Shawn M. from Autoville Tire & Car Care responded on 07/02/2015 05:40 AM

We are not understaffed. We only have 6 racks to work with and you were told when you dropped off there were many vehicles that were dropped off ahead of yours. The reason we did not have the tires was because someone before you needed the same size. We are a HIGH volume shop and my staff does an excellent job of keeping up with the demand that I put on them to sartisfy our customers. However there are times when we get so many vehicles that drop off that a 6 bay shop will have some difficulties. I do understand your time is valuable to you and I am sorry we did not meet your expectations.

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