Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
4.9

( 1536 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review about 5 hours ago

Reviews


MB
Mike B.
Knoxville, TN
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thanks Mike

Autoxtend 
Scott Lane
President
(865)688-4545

OB
Otis B.
Knoxville, TN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Spoke with Janice. She said the staff was nice and gave good answers to her questions.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you Otis

Autoxtend 
Scott Lane
President
(865)688-4545

BB
Brian B.
Powell, TN
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Brian said he was a long time customer.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

DH
Dave H.
Knoxville, TN
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Great Sevice
Always great service
Scott L., President from AutoXtend responded on 01/15/2019

Thanks Dave

Autoxtend 
Scott Lane
President
(865)688-4545

MB
Mandy B.
Clinton, TN
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Friendly and prompt results
Great experience
Scott L., President from AutoXtend responded on 01/15/2019

Thank you, Glad we were able to help

Autoxtend 
Scott Lane
President
(865)688-4545

LB
Larry B.
Knoxville, TN
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
My visit
Great people very professional
Scott L., President from AutoXtend responded on 01/15/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

JK
John K.
Knoxville, TN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
John said this business is the best facility he has ever used.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 01/15/2019

Thanks

Autoxtend 
Scott Lane
President
(865)688-4545

LD
Lisa D.
Knoxville, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Great service!
Great service as usual!
Scott L., President from AutoXtend responded on 01/15/2019

Thanks Lisa

Autoxtend 
Scott Lane
President
(865)688-4545

JH
Jr H.
Knoxville, TN
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Do it right the first time
They're a good honest business and do excellent work
Scott L., President from AutoXtend responded on 01/15/2019

Thanks

Autoxtend 
Scott Lane
President
(865)688-4545

AF
Angela F.
Knoxville, TN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Accomodating
AutoXtend employees are always friendly, accomodating, thorough and efficient. They are my go to place.
When I walk in the door (without an appt) they listen to my concerns/needs. They ask questions and restate my request to verify we are on the same page.
The freindly folks checked out my car, pointed out other concerns, showed me the issue, priced the part and had me back on the road in 30 mins!
Checkout was easy and there wasn't a shock at the price....sice they had gone over pricing up front.
I highly recommend AutoXtend if you're looking for a possitive change when having your vehicle worked on.
Blessings~
Scott L., President from AutoXtend responded on 01/15/2019

Thank you, we are always here for you.

Autoxtend 
Scott Lane
President
(865)688-4545

GW
Gloria W.
Powell, TN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
I had my grandsons vehicle serviced. I will take it back here.
I took my grandsons vehicle to be serviced. I will take it here again.
Scott L., President from AutoXtend responded on 01/15/2019

Thank you, glad we could help.

Autoxtend 
Scott Lane
President
(865)688-4545

SM
Sue M.
Tennessee
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Sue said the business did what they said they were going to do. They are honest and reliable, she doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

TB
Tony/Stephanie B.
Powell, TN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Honest and forthright
Thanks for great service today

GC
Glenda C.
Knoxville, TN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Glenda said the employees were very nice. They provided kind service.
This review was collected via phone interview by Customer Research Inc.

WS
Wes S.
Knoxville, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Pleased
Staff very knowledgeable and seemed concerned in keeping customer informed without being overbearing.

EF
Ed F.
Knoxville, TN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Ed said his family has been using this business and an affiliate for many years. The costs for services offered are not the lowest but the work is reliable.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Jeff Kear
Everyone was courteous professional and very helpful on explaining what needed to be done even the shuttle service was a fine pleasant experience

HG
Harold G.
Powell, TN
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Harold said he has never had any issues and they are honest and open.
This review was collected via phone interview by Customer Research Inc.

DB
Doug/Mary B.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great service as always !
I purchased some new tires at another tire place and they made four attempts at balancing the new tires. Needless to say, after wasting many hours, the tires were still not properly balanced. I called AutoXtend and they got the tires balanced right the first time. These guys are great, honest, and really know what they are doing. I will never go anywhere else.

EW
Eddie W.
Knoxville, TN
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Mercury suv
We trust the people who work here . They are friendly listen to your problems on your cars give you advice on what they would do to help in any way. Trust them.