Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
4.9

( 1536 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review about 6 hours ago

Reviews


MW
Michael W.
Knoxville, TN
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great Service As Always
I am a regular customer of AutoXtend, the main reason for which is their outstanding service! I had my 2014 Toyota Avalon in for a routine oil and filter change, and tire rotation. As always the staff at AutoXtend had me in and out in no time!

NG
Nicole G.
Knoxville, TN
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Great service
Great customer service, great location.

AJ
Austin J.
Knoxville, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Austin said the employees were nice They did not provide any unnecessary service.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Ocala, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great place
This is a fast friendly place to have work done on your car and the waiting area is nice and clean. And lower priced than most places.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

DH
Dave H.
Knoxville, TN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Quick In and Out
Just a quick oil change and rotation
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

AH
Art H.
La Porte, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018
Good
Good service! Personable and clean.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

PM
Peter M.
Knoxville, TN
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
This is how you build loyalty
Got my 100,000 mile service performed the other day. I' m always in sticker shock these days (trapped in the 1970s) but the cost was very fair for service rendered. More importantly, I trust that the service was performed to specifications, and they will stand behind their work. As a bonus, they took me home and later picked me up when work was complete. Yep...that's how you build loyalty.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

KB
Kevin B.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Use these guys if you aren't now
I am more impressed each time I take a vehicle to these guys. Very professional, very practical, can do anything you need done.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

CI
Cecil I.
Powell, TN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Spoke with Jeanette. She said she appreciated the staff being nice and truthful.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

CW
Carl W.
Ripley, OH
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/09/2018 Category: Service
Spoke with Dona. She said the facility did not make a successful repair and the vehicle broke down miles from the facility and is still stuck there.
This review was collected via phone interview by Customer Research Inc.

MC
Martin C.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Martin said he loves Scott at this business. He always takes care of him every time he needs him.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Knoxville, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Helpful and great service!
I will always use AutoXtend. The service and personnel are both wonderful!!

JC
Jason C.
Tennessee
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Jason said the business provided good service. However, he said the prices were high.
This review was collected via phone interview by Customer Research Inc.

RH
Rowdy H.
Maynardville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Rowdy said that the place's staff was very nice. Jeff and Scott answered all of his questions well and they were honest.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you. 

Autoxtend 
Scott Lane
President
(865)688-4545

DT
Dale T.
Knoxville, TN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Dale said he is very satisfied with the service and always is and he uses this facility a lot.
This review was collected via phone interview by Customer Research Inc.

JH
Jonathan H.
Forked River, NJ
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
great service
My vehicle overheated on I75 travelling from Ohio to Florida. AAA recommended this shop and towed me there. They promptly diagnosed the problem and got me back on the road in short order. The customer lounge was comfortable and had a supply of coffee and soft drinks to make the wait more pleasant. I couldn't ask for any better service.

CS
Cindy S.
Powell, TN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Friendly service; quality work
The folks at Auto Extend are knowledgable and friendly and the work was done in a timely manner.

MB
Mike B.
Knoxville, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Mike said everything with the business was fine and good.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Maynardville, TN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dan said he has gone there forever. They always do a great job and fit him in. He never has to wait long.
This review was collected via phone interview by Customer Research Inc.

RR
Rebecca R.
Knoxville, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Rebecca said that her vehicle needed an inspection. The experience was good.
This review was collected via phone interview by Customer Research Inc.