Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1488 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 6 days ago

Reviews


JL
John L.
TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
John said they did what he needed to be done and he would recommend.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Knoxville, TN
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Service visit
Work was done in a timely fashion. Service was great.

RS
Roy S.
Knoxville, TN
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Roy said the business was very fast, very efficient, very informative and the location was convenient.
This review was collected via phone interview by Customer Research Inc.

OB
Otis B.
Knoxville, TN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Spoke with Janice. She said they are pretty well pleased with everything the business has done.
This review was collected via phone interview by Customer Research Inc.

KD
kay D.
Knoxville, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kay said the business' staff members always do a good job. The vehicle is in great condition.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Knoxville, TN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Courteous, friendly, knowledgeable people.
We appreciated the kindness, and friendliness of the employees. The service to our vehicle was done quickly, and in a most professional manner.

DT
Dale T.
Knoxville, TN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Dale said he's always satisfied with the service. The staff always do a great job. They know him and take care of his vehicles. They're very good, he trusts them and he goes back in whenever he needs service. Thanks to Scott.
This review was collected via phone interview by Customer Research Inc.

KJ
Kevin J.
Powell, TN
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Kevin said the communication was excellent, the timing of the repair and the price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Knoxville, TN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Service visit
Quality work in minimum time at reasonable prices

JH
Jr H.
Knoxville, TN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
honesty and doing what they say
1st time customer very impressed with the honesty and how quick they got the repairs done and the price was less than i expected AutoXtend has earned a new customer with all of my repairs.Great job guys

BB
Bob/Martha B.
Knoxville, TN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
prompt service
When I need something done on my car it is handled efficiently. The staff are very pleasant and the waiting area is very clean and comfortable.

MS
Mark S.
Sharps Chapel, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Wonderful service
Addressed several issues with my Jeep. Very professional and communicated what needed to be done. Very confident of the fixes. I’ll be a return customer.

PR
patty R.
Knoxville, TN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Patty said the business is very nice and they are good people.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Knoxville, TN
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Richard said the staff provided pretty quick service and they are very friendly.
This review was collected via phone interview by Customer Research Inc.

RH
Radley H.
Tennessee
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Radley said the employees were great. They resolved his vehicle's problem and gave him a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

AJ
Austin J.
Knoxville, TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with Austin. He said they are very personable, they usually can get his vehicle done in a couple of hours and he likes the fact that they function like a small business and provide a lot of extra attention to his needs.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Knoxville, TN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Bill said everything was fine and they did what needed to be done.
This review was collected via phone interview by Customer Research Inc.

RT
Ron T.
Knoxville, TN
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Fixed what others could not!
Another local shop convenient to my home had miss-directed me a number of times with previous car repairs, so when that shop told me I needed an engine replacement to solve an overheating problem on my high mileage car I quickly took it to AutoXtend for a second opinion. The technicians at AutoXtend gave up sleeping at night until they were able to diagnose the problem: a faulty water pump that had been installed by the first shop. These guys are thorough, conscientious, and dependable. I drove 30 minutes past countless other repair shops to give them my business, and will do so again.

AS
Andy S.
Knoxville, TN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Andy said he's been using the business for a long time and the staff are nice. He likes them.
This review was collected via phone interview by Customer Research Inc.

TN
Terry N.
Knoxville, TN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Terry said the staff did a really good job. They were clear when explaining the service to him.
This review was collected via phone interview by Customer Research Inc.