Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

525 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
Mill Valley, CA
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Good, honest people
Professional, fair, and honest

AL
Andy L.
Mill Valley, CA
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Fine mechanics and personalized friendly service have always been my experience at B&G auto.
My ancient Volvo roars to show it's rugged power ( four cylinders ! ) as I drive up the steep curvy roads of Mt. Tamalpais. If it were not for the folks at B&G it would have been scrap metal long ago. It seems Bill Gordon and the crew have brought my car back from the graveyard many a time. The car has over 230,000 miles on it and still runs like a champ. I actually enjoy visiting because the people who work there are so friendly, something money can't buy. The service is great and they are astute at detection and evaluation of every problem I have had on the many cars I have owned thru the years. A wonderful little garage with sharp mechanics it's my go to spot for advise and work . They are honest and reliable and I consider them all as wonderful people who take a sincere interest in doing their best for every customer. Without a glance sideways , I would suggest them to anyone wishing personalized and superior mechanical help. Simply put, B&G is the best !!

SM
Steve M.
Mill Valley, CA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Steve said the staff did good work at the business and had everything done on time.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Mill Valley, CA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Honest, reliable.
I trust these guys.

LP
Larry P.
Mill Valley, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Larry said the employees are nice, knowledgeable, on time and provide reasonable work. He's very happy with the work and has been a customer for decades.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Mill Valley, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
150,000 mile service efficiently completed
Took my 2001 jeep in for a 150,000 service. B&G was very thorough and Sara in the front office was very informative and clear about the work to be completed. vehicle was done on schedule. Love the service at B&G. I am an ongoing customer. Trust them completely with my old jeep and they never let me down.

ED
Edward D.
Mill Valley, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Edward said their communication, convenience, and clarity makes them good, He said they are nice people and were recommended by his neighbor.
This review was collected via phone interview by Customer Research Inc.

BF
Beth F.
Mill Valley, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Beth said overall the visit went well at the business.
This review was collected via phone interview by Customer Research Inc.

MK
Marryn K.
Bolinas, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Marryn said her vehicle was done in 12 hours and has been working since.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Mill Valley, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
John said the business was quick to service his vehicle, they explained what they were doing, and they charged a reasonable price.
This review was collected via phone interview by Customer Research Inc.

SC
Stephani C.
Mill Valley, CA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Stephani said the staff are fantastic.
This review was collected via phone interview by Customer Research Inc.

EZ
Ed Z.
Mill Valley, CA
Ford Aerostar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
True honesty
My radiator had to be replaced. In the course of replacement an AC hose was damaged. Now, had they told me it needed to be replaced I would have believed them. Instead they told me they damaged it and they would replace it. That’s why I go to Bill. He’s honest. Bill and company are the best.

CM
Colin M.
Mill Valley, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Colin said this business was very friendly and fast.
This review was collected via phone interview by Customer Research Inc.

SF
Sadaf F.
California
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sadaf said when she got her vehicle to the facility they already knew what the issue was and that made her pleased.
This review was collected via phone interview by Customer Research Inc.

DV
Dane V.
Mill Valley, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Dane said this business had a quick turnaround, they did a good job and fixed the problem.
This review was collected via phone interview by Customer Research Inc.

KC
Kristy C.
Mill Valley, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Kristy said the staff were really good.
This review was collected via phone interview by Customer Research Inc.

ST
Sarah T.
Mill Valley, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Sarah said everything went perfect with her vehicle at the facility. She stated the staff was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Greenbrae, CA
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Honest pricing, dependable service and friendly staff.
B&G is always friendly on the phone and when scheduling service, knowledgeable about the work they do and repairs are very reasonable. I will always take my vehicles here.

AL
Andy L.
Mill Valley, CA
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
B&G Automotive , personalized fine service and knowledgable superior mechanical ability.
Over the years B&G have treated both my vehicles and I with great care and respect, helping both of us get thru many challenge of life. Most of my cars have been older and have come in a bit worn and challenging. Somehow, with expertise that is hard to fathom, my cars continue onward and get smoothly back on the road, something that's hard to find with many other establishments. The atmosphere at B&G is jovial and friendly and they make me feel comfortable, even when I am facing a decision regarding my car with well over two hundred thousand miles on it. That old Volvo would have been put to rest long ago if not for the superior service and mechanical expertise of Mill Valleys B&G automotive.

SG
Shawn G.
Las Vegas, NV
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Shawn said she had difficulty getting someone on the phone. She had to take her vehicle to another mechanic to get her air conditioning fixed because the machine at this business wasn't working.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 525 in total