Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

482 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


SV
Sean V.
Mill Valley, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Sean said the business communicated well and kept him up to date.
This review was collected via phone interview by Customer Research Inc.

SV
Sean V.
Mill Valley, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Sean said the business communicated well and kept him up to date.
This review was collected via phone interview by Customer Research Inc.

GS
Geoff S.
Mill Valley, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Geoff said the business had nice people on staff.
This review was collected via phone interview by Customer Research Inc.

EZ
Ed Z.
Mill Valley, CA
Ford Aerostar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
Another excellent job at fair price.
Another excellent job at fair price.

SD
Scott D.
California
Land Rover Discovery
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Scott said the business found out what the problem was and they fixed the issue. They are accommodating, and they listened to what he had to say.
This review was collected via phone interview by Customer Research Inc.

RS
Rachelle S.
Mill Valley, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Rachelle said the staff were courteous, friendly and trustworthy. She liked them a lot because they were good people.
This review was collected via phone interview by Customer Research Inc.

PH
Peter H.
Mill Valley, CA
Ford Club Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Very Grateful
I so appreciate how you took care of my brake issues on my work van.
You were very generous with your time and made sure all four brakes were serviced and repaired perfectly.
Thank You one and all!
Peter

TJ
Travis J.
Mill Valley, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Travis said he liked the good experience.
This review was collected via phone interview by Customer Research Inc.

JN
Jessica N.
California
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Jessica said the staff are super responsive. They were great with her vehicle and were very communicative.
This review was collected via phone interview by Customer Research Inc.

EL
Ed L.
Mill Valley, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017
Mini Service
Second time I used your service and I’m very comfortable coming back again. Glad you are local and you all are very friendly. I trust your advice and work you’ve performed on my car. Thanks much. And a very good idea to have this questioner for feedback and I’m able to login to look at my service history.
Ed Lopez.

CM
Catherine M.
Sausalito, CA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2017
Family owned includes pride in work and good customer interaction.
B & G Automotive Repair is a family owned business of long standing in Mill Valley. which lends it's self to include pride of work and good customer interaction. They are very accommodating and informative. I have used there services several times since moving to Marin County and have been very satisfied with their work.

JZ
Jamin Z.
Mill Valley, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Jamin said this business was fantastic. They did a great job and they were very clear. He couldn't be happier. He thanked them for their service.
This review was collected via phone interview by Customer Research Inc.

AB
Adam B.
California
Subaru Impreza Sedan
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/30/2017 Category: Service
Adam said he was charged $500 for repairs that left his vehicle inoperable.
This review was collected via phone interview by Customer Research Inc.

AF
Adrian F.
Mill Valley, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Adrian said the service was fast. The work was done at a low cost.
This review was collected via phone interview by Customer Research Inc.

BM
Barbara M.
Mill Valley, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Barbara said the service was good and this business did everything perfectly. The employees were always nice, very professional, and they did a great job.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Mill Valley, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
John said he knows the staff well.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
Mill Valley, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017
People who care & make it a practice to do quality work
The work was done expeditiously and well

JD
Jardel D.
Mill Valley, CA
Ford Econoline Cargo Van
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017 Category: Service
Jardel said the business couldn't find the problem. The mechanic explained what was going on really well. He said it was an intake issue, but he replaced the intake and it still is not working right.
This review was collected via phone interview by Customer Research Inc.

RH
Rose H.
Mill Valley, CA
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Rose said she was very satisfied with the service and the staff got to her vehicle the same day she brought it in.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Mill Valley, CA
Toyota Land Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
David said the communication he got from this business was poor at first, but once he was able to get a hold of someone, he got really good communication.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 482 in total