Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

496 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


RS
Renee S.
Mill Valley, CA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2017
Honest Shop
B&G correctly told me the problem with my 2006 BMW was just a loose oil cap, when I thought it was a catastrophic break down. I much appreciate their honesty. They did leave the battery cover in the trunk off, which was careless, and they told me it would be $60, and then charged me $65. Nevertheless, I will use them again.

PW
Paula W.
Mill Valley, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017
Thank you for your great service and gracious customer service
Thorough analysis and Excellent service on car. Professional and kind communication. Delightful staff!

SM
Steve M.
Mill Valley, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Steve said the staff are great. He has 2 vehicles that are almost 20 years old and they have kept them on the road for him.
This review was collected via phone interview by Customer Research Inc.

DR
Daniel R.
Mill Valley, CA
Saab 9-2X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
Friendly people who do what they say
We had an overheating car and brought it in with just a few days notice. In less time than they initially quoted they had the car back on the road with a new radiator and associated plumbing. Very convenient for dropping before work and picking up after hours at their location too.

ML
Marilyn L.
Muir Beach, CA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Great communication and knowledge about car repair!!!
I had a very informed conversation with Anthony about the condition of my car. I received excellent information and suggestions which
helped me save money and plan for the future.

HA
Heather A.
San Rafael, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017
Great work
I have been going to B&G Auto for over 13 years and would not consider going any where else. They do great work and their rates are quite reasonable. i trust them without exception to handle any of my cars needs and most highly recommend them.

TS
Tamala S.
California
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Tamala said the service was really good. They were honest which she appreciated.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Bolinas, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
John said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

EZ
Ed Z.
Mill Valley, CA
Ford Aerostar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017
B&G = The Best
As always, excellent work at a fair price.

NM
Niea M.
Mill Valley, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Ford Escape Laniea McCarthy
Super, thanks you guys

JR
John R.
Mill Valley, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Great onest service on time with no surprises
They go well beyond the norm. Great place. None better.

AD
Alix D.
Mill Valley, CA
Nissan Stanza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Alix said she has found this business to be a family business that has always given her terrific service.
This review was collected via phone interview by Customer Research Inc.

EW
Emily W.
Mill Valley, CA
Mercedes-Benz 240D
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2017 Category: Service
Emily said the customer service was great, but they don't work on diesels. They were fantastic at providing all the information she needed. She would definitely recommend them as long as they don't have a diesel vehicle.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Mill Valley, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
John said this business is very good, they are responsive and delivered on time.
This review was collected via phone interview by Customer Research Inc.

KA
Kelly A.
Petaluma, CA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Kelly said she trusts the mechanics at this business.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Mill Valley, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Bob said he had a very good experience with this business. He liked their service.
This review was collected via phone interview by Customer Research Inc.

MC
Max C.
California
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Max said the business did what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Mill Valley, CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
David said this business did what they said they would do, and he got his vehicle back when they said he would.
This review was collected via phone interview by Customer Research Inc.

HS
Herb S.
Sausalito, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Herb said this business was very accommodating and gave him a lift to his house and picked him up the next day. He said he would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

SN
Shirley N.
Muir Beach, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
Shirley N.
Great customer service and results .

Displaying Review 121 - 140 of 496 in total