Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

496 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


CD
Chris D.
Mill Valley, CA
Ford Club Wagon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/15/2017
Terrible responsiveness
I love Bill & his mechanics, especially Lisa who is awesome! Sadly I had to call several times to find out when my car was ready after my car sat there for about 3 weeks. Sara Lynn is always very responsive but Andrew never seems to know what is going on & does not return phone calls

DM
Daniel M.
California
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Daniel said this business was late to show up one morning when he had his vehicle scheduled at 8 AM. He said they were about 30-40 minutes late to open up. He said he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

CM
Catherine M.
Sausalito, CA
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
Excellent service
Was very pleased with all aspects of the servicing of my BMW.

JB
Jack B.
Mill Valley, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
excellent service delivered by a skilled staff that is pleasant to deal with
My Honda CRV was serviced promptly & competently

MS
Mette S.
Mill Valley, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Mette said she has always been really satisfied with the service at this business. They keep her updated. They ask before they do any work. They always do the work in the time promised and they are great.
This review was collected via phone interview by Customer Research Inc.

CC
Carson C.
Mill Valley, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Carson said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AF
Alicia F.
Mill Valley, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Alicia said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

PC
Patricia C.
California
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2017 Category: Service
Patricia said this business was not able to fix her problem but they provided her with options, as to what she could do. The owner was very nice and she enjoyed speaking with him.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
Mill Valley, CA
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Lisa said this business always take good care of her vehicle. They did not ask her to rotate her tires.
This review was collected via phone interview by Customer Research Inc.

JT
Jo T.
Mill Valley, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Jo said this business was quick and they did a good job. They kept her informed.
This review was collected via phone interview by Customer Research Inc.

AG
Andy G.
California
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Andy said there was a problem with the billing and there was confusion as to what work needed to be done.
This review was collected via phone interview by Customer Research Inc.

AH
Alice H.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Alice said they did everything she asked them to. They were quick and they did well.
This review was collected via phone interview by Customer Research Inc.

KV
Kristina V.
Mill Valley, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
Kristina said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Mill Valley, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2017
Straight talkers
Love the direct communication and patient willingness to explain things

EZ
Ed Z.
Mill Valley, CA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017
Nice people, good mechanics
Always good quality work at an honest price and done with a smile.

VW
Vic W.
Mill Valley, CA
Mitsubishi Montero Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Vic said his overall experience at this business was really good and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

AC
Antonia C.
Mill Valley, CA
Chevrolet Nova
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Spoke with Mario. He said this business always does their best and he will continue to go to them forever.
This review was collected via phone interview by Customer Research Inc.

ZB
Zeke B.
California
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Zeke said this business was really good.
This review was collected via phone interview by Customer Research Inc.

AD
Alex D.
Mill Valley, CA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Alex said this business is convenient and honest. He has been a customer for many years.
This review was collected via phone interview by Customer Research Inc.

SH
Shelley H.
Mill Valley, CA
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
Honest and reliable
Best repair shop in the area.

Displaying Review 141 - 160 of 496 in total