Reviews
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Chris D.
Mill Valley, CA
Ford Club Wagon
Verified Customer
Terrible responsiveness
I love Bill & his mechanics, especially Lisa who is awesome! Sadly I had to call several times to find out when my car was ready after my car sat there for about 3 weeks. Sara Lynn is always very responsive but Andrew never seems to know what is going on & does not return phone calls
Recommended
DM
Daniel M.
California
Chevrolet Chevy Express
Verified Customer
Daniel said this business was late to show up one morning when he had his vehicle scheduled at 8 AM. He said they were about 30-40 minutes late to open up. He said he would recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Catherine M.
Sausalito, CA
BMW 128i
Verified Customer
Excellent service
Was very pleased with all aspects of the servicing of my BMW.
Recommended
JB
Jack B.
Mill Valley, CA
Honda CR-V
Verified Customer
excellent service delivered by a skilled staff that is pleasant to deal with
My Honda CRV was serviced promptly & competently
Recommended
MS
Mette S.
Mill Valley, CA
Ford Explorer
Verified Customer
Mette said she has always been really satisfied with the service at this business. They keep her updated. They ask before they do any work. They always do the work in the time promised and they are great.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Carson C.
Mill Valley, CA
Chevrolet Suburban
Verified Customer
Carson said this business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Alicia F.
Mill Valley, CA
Ford Ranger
Verified Customer
Alicia said she would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Patricia C.
California
Chrysler Town
Verified Customer
Patricia said this business was not able to fix her problem but they provided her with options, as to what she could do. The owner was very nice and she enjoyed speaking with him.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Lisa S.
Mill Valley, CA
Acura Integra
Verified Customer
Lisa said this business always take good care of her vehicle. They did not ask her to rotate her tires.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jo T.
Mill Valley, CA
Honda Pilot
Verified Customer
Jo said this business was quick and they did a good job. They kept her informed.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Andy G.
California
Subaru Outback
Verified Customer
Andy said there was a problem with the billing and there was confusion as to what work needed to be done.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Alice H.
California
Toyota Tacoma
Verified Customer
Alice said they did everything she asked them to. They were quick and they did well.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Kristina V.
Mill Valley, CA
Chrysler PT Cruiser
Verified Customer
Kristina said this business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mary W.
Mill Valley, CA
Jeep Cherokee
Verified Customer
Straight talkers
Love the direct communication and patient willingness to explain things
Recommended
EZ
Ed Z.
Mill Valley, CA
Chevrolet Corvette
Verified Customer
Nice people, good mechanics
Always good quality work at an honest price and done with a smile.
Recommended
VW
Vic W.
Mill Valley, CA
Mitsubishi Montero Sport
Verified Customer
Vic said his overall experience at this business was really good and he would recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Antonia C.
Mill Valley, CA
Chevrolet Nova
Verified Customer
Spoke with Mario. He said this business always does their best and he will continue to go to them forever.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZB
Zeke B.
California
BMW X5
Verified Customer
Zeke said this business was really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Alex D.
Mill Valley, CA
Lexus RX 300
Verified Customer
Alex said this business is convenient and honest. He has been a customer for many years.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Shelley H.
Mill Valley, CA
Acura RDX
Verified Customer
Honest and reliable
Best repair shop in the area.
Recommended