Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

525 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DP
Doug P.
California
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Doug said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Ardith S.
Mill Valley, CA
Toyota Celica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
Ardth said her vehicle wasn't ready on time, but maybe it wasn't the workers' fault. They usually do great work and she likes them a lot.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Mill Valley, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017
Always there
Knowledgeable in what they do
Integrity, trustworthy and just nice people

MP
Mo P.
Mill Valley, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017
Excellent and honest service
B&G Auto is fantastic. Reliable service from a family run business where Bill and his team do great work and always take the time to answer and questions I have.

TD
Tom D.
Mill Valley, CA
Mazda B2300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Tom said the business took a little longer than he would have liked. He would recommend their services to anyone who needs them.
This review was collected via phone interview by Customer Research Inc.

MP
Max P.
Mill Valley, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2017
local family business always goes beyond just service
excelent

SM
Shaun M.
Mill Valley, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
Fixed my problem
Easy process. Fixed my car.

ND
Neil D.
Belvedere Tiburon, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Neil said he has been to this business before, and he has found that they have always done a good job.
This review was collected via phone interview by Customer Research Inc.

LP
Laralei P.
Mill Valley, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2017
Driving well
After B&G did my 85,000 tune-up, my Toyota Highlander is driving like a dream (well as dreamy as it can be). Thanks Bill!

RS
Renee S.
Mill Valley, CA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2017
Honest Shop
B&G correctly told me the problem with my 2006 BMW was just a loose oil cap, when I thought it was a catastrophic break down. I much appreciate their honesty. They did leave the battery cover in the trunk off, which was careless, and they told me it would be $60, and then charged me $65. Nevertheless, I will use them again.

PW
Paula W.
Mill Valley, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017
Thank you for your great service and gracious customer service
Thorough analysis and Excellent service on car. Professional and kind communication. Delightful staff!

SM
Steve M.
Mill Valley, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Steve said the staff are great. He has 2 vehicles that are almost 20 years old and they have kept them on the road for him.
This review was collected via phone interview by Customer Research Inc.

DR
Daniel R.
Mill Valley, CA
Saab 9-2X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
Friendly people who do what they say
We had an overheating car and brought it in with just a few days notice. In less time than they initially quoted they had the car back on the road with a new radiator and associated plumbing. Very convenient for dropping before work and picking up after hours at their location too.

ML
Marilyn L.
Muir Beach, CA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Great communication and knowledge about car repair!!!
I had a very informed conversation with Anthony about the condition of my car. I received excellent information and suggestions which
helped me save money and plan for the future.

HA
Heather A.
San Rafael, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017
Great work
I have been going to B&G Auto for over 13 years and would not consider going any where else. They do great work and their rates are quite reasonable. i trust them without exception to handle any of my cars needs and most highly recommend them.

TS
Tamala S.
California
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Tamala said the service was really good. They were honest which she appreciated.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Bolinas, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
John said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

EZ
Ed Z.
Mill Valley, CA
Ford Aerostar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017
B&G = The Best
As always, excellent work at a fair price.

NM
Niea M.
Mill Valley, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Ford Escape Laniea McCarthy
Super, thanks you guys

JR
John R.
Mill Valley, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Great onest service on time with no surprises
They go well beyond the norm. Great place. None better.

Displaying Review 141 - 160 of 525 in total