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Review for Bachman Auto LLC
Fred V. on 01/24/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Fred said when he went to pick his vehicle up he noticed that the facility put on his receipt that he should get additional work for leaking valves, but they never said a word to him about it or asked if he wanted them to do anything about it. He said this business should be more clear.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 01/16/2014
Review Created: 01/24/2014
This review was collected via phone interview by Customer Research Inc.
THE BACHMAN A. at Bachman Auto LLC responded on 01/28/2014

Hello Fred, when we noticed that the tranny hoses had a leak in them it was after repairs were complete and we went for a test drive.  Due to the fact that we had a full schedule and knew you needed the vehicle back it was not a major issue to fix them right away.  We put the recommendation on the work order and explained to your wife when she picked up the vehicle up that it should be done at a later date when convient.  Sorry for the miscommunacation.  If you would like to get them fix, please call and schedule another appointment.  Thank you for the honest review.