Balise Hyundai of Cape Cod

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,572 Reviews)

ReScore Reviews™ (49)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


BR
Brian R.
Yarmouth, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020 Category: Service
Friendly
Friendly competent staff. Great service
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/18/2020

Hi Brian,

 Thank you so much for the excellent review! We look forward to seeing you on your next visit!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com

DB
Donna B.
Hyannis, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020 Category: Service
Welcoming, polite, efficient and finished the work in the timeframe quoted.
Same as above.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/18/2020

Thank you so much for the 5 star review! We look forward to seeing you again.

 


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


MM
Maryann M.
Yarmouth, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020 Category: Service
Exceptional
Stephanie was exceptionally professional, knowledgeable and kind.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/18/2020

Thank you so much for your kind words!! We look forwawrd to seeing you on your next visit. :)


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


MD
Marc D.
Pocasset, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Excellent Service
They took my son's car in last minute and went over and above to get the problem fixed on the same day.....
Car is running beautifully.
Always kind and respectful.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/14/2020

Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


JS
John S.
MA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
Responsive service
Great service department!
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/14/2020

Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


LM
Leonard M.
Yarmouth, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
15,000 mile service.
Easy making an appt. Paolo efficient as usual. Thoroughly explained a surprise issue - a mouse built a nest inside the duct for the cabin filter. They took care of it in a short period of time. I'll be back. Thanks
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/12/2020

Good Morning,

 Glad Paulo took good care of you and the rodent issue. He is truly an asset to Balise and we are thankful for kind customers like yourself.


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


Verified Customer
Brewster, MA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Great service
Satisfied with service.
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/12/2020

Good Morning,

Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


AK
Andrea K.
East Falmouth, MA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020 Category: Service
Great customer service
I was recently in to have a part replaced as well as a couple of recall issues with my 2013 Hyundai Sante Fe. Karon Canica was taking care of me and went the extra mile to help get the part that I needed. She was wonderful to work with, knows the system well and is kind and professional. She made the experience terrific which he not been the case in the past with others dealers.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/04/2020

Thank you so much for the review! Karon is thrilled she was able to help! We hope you have a wonderful New Year!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


MS
Muhammad S.
Forestdale, MA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020 Category: Service
Paulo & Madison are great
Always on point with professional service
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/04/2020

Thank you so much for the kind review! We appreciate you very much!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


Verified Customer
Dennis, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020 Category: Service
Courteous service.
Good people. Clean dealership.
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/02/2020

Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


SL
Stephen L.
Centerville, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020 Category: Service
Much better at new facility
See above
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/02/2020

Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


AL
Adam L.
MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020 Category: Service
Always the Best
Thank You Balise Service for always taking care of my company & Personal fleet of cars.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 01/02/2020

Thank you for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


MF
Mark F.
Osterville, MA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019 Category: Service
Hyundai stands behind their vehicles even when they don't have to
My 2014 Sante Fe recently began to have paint flake away on the front of the car's hood. Even though the vehicle is well out of warranty and over 5yrs old, Hyundai had the hood repainted at their factory certified body shop and covered 75% of the cost. Hyundai America and Balise stood by their vehicle and addressed a manufacturing paint defect even when they didn't have to.
I felt like I was very fairly treated and would recommend them to anyone.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 12/20/2019

Thank you so much for the excellent detailed review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


AL
Adam L.
MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019 Category: Service
Continued Service
The Best Hands down, The service Advisors and Sales are always A+++
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 12/20/2019

Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


Verified Customer
Wellfleet, MA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019 Category: Service
The only place you should take your Hyundai
The only place you should take your Hyundai or Genesis to get serviced
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 12/20/2019

Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com