Review for Ballard Collision CARSTAR
Angie N. on 02/09/2012
Angie stated that the business did a great job. She mentioned that she wasn't given a promised time for the vehicle to be ready. However, they said the vehicle was done earlier than they called but almost forgot to call her in time for her to get the rental vehicle back to avoid the extra day charge. Angie added that she wasn't kept informed during the repair process they just called her when the vehicle was done.
Service Date: 01/16/2012
Review Created: 02/09/2012
This review was collected via phone interview by Customer Research Inc.