Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1745 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.1249975/5Overall Rating 4.1249975/5Overall Rating 4.1249975/5Overall Rating 4.1249975/5rating 4.1249975
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
93% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


AG
Alyssa G.
Belmont, MS
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great service!
I bought my car in April. Every since the day I drove off the lot I’ve experienced nothing but great service! From the great customer service and all of my answered questions to the free oil change I received approximately two weeks from the day I bought my car, I couldn’t ask for more. I recommend this place of business to everyone!

RH
Rhonda H.
Houston, MS
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Come in for oil change left with a new car.
I came by to get the routine oil change and service. I had seen Tay before when I had came by other times for my car services. While they was working on my car, Tay and I were talking about the cars that I had been looking at. He said that I was here for the Columbus Day sale and showed me what they had in stock. I test drove a 2018 Elantra and was so surprised at how much it was like a Sonata. It worked out for me to go home in a new car.

Verified Customer
Pontotoc, MS
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Like new!
I know very little about cars so imagine my surprise after I got a 30k mi tune up did for my car, it is so smooth and I can barely hear it running. If it wasn’t for the reminder I dare say I would forget it is even on sometimes. Thanks guys! You’re the best!

VS
Van S.
Houston, MS
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Fast and efficient
Always top notch service

Verified Customer
Booneville, MS
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Good experience.
Clean waiting area. Timely service. Courteous greeter.

RB
Rhonda B.
Corinth, MS
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Usually good service
Ok

VW
Vernita W.
Greenwood, MS
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Service
Barnes Crossing Hyundai's Service Dept. personnel is great! Everything is done in a very friendly manner. A service employee explains everything, making sure the customer has a very good understanding about whatever service they are getting or need.

TZ
Thomas Z.
Tupelo, MS
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
mostly good
Had to return for a problem that resulted from 1st visit

LH
Lisa H.
Corinth, MS
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
A Service Review
Refer to statement listed in survey post.

SG
Shere G.
MS
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great service!
Other than the long wait, the service is great. They also provide drinks and food which makes the wait not too terribly bad.

LG
Leah G.
Tupelo, MS
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Good service
They have a great staff and we have always received good customer service.

JY
James Y.
Etta, MS
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
My Hyundai dealership!!!
I have great expectations and results from Barnes Crossing Hyundai. I do service at home with genuine Hyundai oil filters. I carry my Santa Fe in occasionally for diagnostics when needed. One failure AC fan at 108K. Service manager explained location and removal of broken fan. I replaced it and now am back in service. I know my Hyundai dealership is there in any issue!!!!! Thanks James Young Etta, MS 2011 Santa Fe Limited
CODY H. from Barnes Crossing Hyundai responded on 10/11/2018

Thank you for the great review, we appreciate your business.

Cody Hood
Service Manager
662-844-1383

Verified Customer
Baldwyn, MS
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
None
None

BS
Betty S.
Saltillo, MS
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Trust worthy
Cody is always professional & kind.
CODY H. from Barnes Crossing Hyundai responded on 10/11/2018

Thank you for the great review, we appreciate your business.

Cody Hood
Service Manager
662-844-1383

JZ
James Z.
Belden, MS
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Oil & filter change
I had a 2018 Sonata serviced not a 2015 Sonata.

LL
Lauren L.
West Point, MS
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
The facility and the employees
Service has gotten a lot better. A lot better communication than before.

NW
Natina W.
Beaverton, AL
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
The employees
The employees

CT
Christy T.
Blue Springs, MS
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Everyone is friendly and professional.
Everyone was so friendly and professional. The staff was helpful with any questions I had.

BB
Bill B.
Ecru, MS
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Excellent communication
Had excellent service and communication throughout the whole process. Never had to call and get updates they came without asking.

MC
Margaret C.
New Albany, MS
2017 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/25/2018 Category: Service
Not happy
Was told I had to have an appointment for an oil change and when I arrive for my appointment was told there was 10 ahead of me.