Barnes Crossing Hyundai

Hi Donald, 
So sorry for the error on your service sticker!  We understand the importance of accurate information so you can keep your vehicle properly maintained.  I'll be in touch with you later today to discuss this further.  Thank you for your patience and we appreciate your business!

Thank you for letting us know aoubt your issues with the service you received.  We certainly regret your experience was not a positive one.  We will use your feedback as a tool to train and equip everyone on our team.  Our service manager will be in touch with you to discuss ways we can resolve our problem.  Thanks again and we surely hope you'll give us another chance.  We appreciate your business.

Hi Joseph 
so sorry to hear about this.  I will have our service manager give you a call about your situation. We will try to resolve your problem soon. Thank you for letting us know.  

Thanks so much for giving us the chance to make things right!

Hi Krisity.  I sure do hate to hear this.  We hope you'll give us another chance to make things right.  We've addressed your concerns with the technicians and service manager. On behalf of our owner, Joe Marshall, I'd like to send you a couple coupons toward your next service.  We appreciate your business and value you as our customer.   We hope to see you again soon.

Krisity, thanks so much for giving us the opportunity to correct the issues you had!  We appreciate your business and at the end of the day, we just want to do the right thing the right way.  Thanks for the re-score rating!  Have a great week!

Thank you for your feedback on your recent service.  We honestly strive to give each customer the best experience possible.  I'm so sorry to hear yours was not a positive one.  We are checking into the situation with your vehicle and will work hard to get it taken care of.  Your service advisor will be in touch with you.

Valued Customer,  

Seth will be in contact with you soon regarding this matter. Thank you for your review.

Thank you the survay. Was happy we found the cause od the issue looking forwards to your next visit. 

Thank you, for your reveiw. 

We are aware of your issue and will in in touch soon. 

Thank you for your survey. We will look in to this issue and get back with you shortly 

We will be in tought with you shortly about this issue 

Thank you for your survey! We will in touch with you shortly to fix the issue.

Sorry about your past vist, please give us a call to tell us more.

Thank you so much for this wonderful rating!  We genuinely apprecate your business.  We hope you and your family have a safe and joyous Christmas season!

I do appologize for the long wait.  We were short handed (flu hit us hard last week) but that's no excuse for that long of a wait.  We hope you'll give us another chance.  Have a blessed week.

Thanks so much for responding to Hyundai's customer service survey!  Your feedback matters to us and we appreciate this top rating!  Have a blessed Thanksgiving!

Hi Frances!  Thanks so much for the rating and review.  We appreciate you coming in!  Hope you and your family have a great Thanksgiving!

Hey Lonnie! Thanks so much for taking the time to give us this great rating!  We surely appreciate your choosing us for your vehicle service.  Hope you and your family have a wonderful Thanksgiving season!

Hi Sheila!  Thank you so very much for this great rating and review!  Means the world to our whole team! Hope you have a great Thanksgiving season! We're giving thanks for you!

Hey Rebecca,  Thanks so much for your feedback!  I will certainly pass the pricing information along to our service department.  We appreciate the 4 stars though!  Hope you have a great Thanksgiving season!

Hello.  Thank you so much for your response to Hyundai's customer survey.  We greatly appreciate your feedback and we will certainly bring these issues to the attention of our service manager.  We value your business and you as a loyal customer! Thanks again, and we promise next time will be better!