Barnes Crossing Hyundai

Hi Deloras, 
Thank you for taking the time to complete this survey! I am sorry to hear that you were not pleased with your experience. We would love to find out more about your visit! Someone from our service department will be reaching out to you. Have a good day! 

Thank you so much for the opportunity to make things right! We look forward to working with you again very soon! Have a great weekend! 

We are so very sorry to hear that this is the kind of experience you had here at Barnes Crossing Hyundai. We would love the opportunity to speak more in depth regarding your issues and come to a resolution. We will have a manager reach out to you today. Have a good day! 

Thank you so much for your re-score! We appreciate you giving us the opportunity to make things right! 

Hi Donald, 
So sorry for the error on your service sticker!  We understand the importance of accurate information so you can keep your vehicle properly maintained.  I'll be in touch with you later today to discuss this further.  Thank you for your patience and we appreciate your business!

Thank you for letting us know aoubt your issues with the service you received.  We certainly regret your experience was not a positive one.  We will use your feedback as a tool to train and equip everyone on our team.  Our service manager will be in touch with you to discuss ways we can resolve our problem.  Thanks again and we surely hope you'll give us another chance.  We appreciate your business.

Hi Joseph 
so sorry to hear about this.  I will have our service manager give you a call about your situation. We will try to resolve your problem soon. Thank you for letting us know.  

Thanks so much for giving us the chance to make things right!

Hi Krisity.  I sure do hate to hear this.  We hope you'll give us another chance to make things right.  We've addressed your concerns with the technicians and service manager. On behalf of our owner, Joe Marshall, I'd like to send you a couple coupons toward your next service.  We appreciate your business and value you as our customer.   We hope to see you again soon.

Krisity, thanks so much for giving us the opportunity to correct the issues you had!  We appreciate your business and at the end of the day, we just want to do the right thing the right way.  Thanks for the re-score rating!  Have a great week!

Thank you for your feedback on your recent service.  We honestly strive to give each customer the best experience possible.  I'm so sorry to hear yours was not a positive one.  We are checking into the situation with your vehicle and will work hard to get it taken care of.  Your service advisor will be in touch with you.

Valued Customer,  

Seth will be in contact with you soon regarding this matter. Thank you for your review.

Thank you the survay. Was happy we found the cause od the issue looking forwards to your next visit. 

Thank you, for your reveiw. 

We are aware of your issue and will in in touch soon. 

Thank you for your survey. We will look in to this issue and get back with you shortly 

We will be in tought with you shortly about this issue 

Thank you for your survey! We will in touch with you shortly to fix the issue.

Sorry about your past vist, please give us a call to tell us more.