Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1534 Reviews

99% Would Recommend
Latest Review about 19 hours ago

Reviews


CW
Craig W.
Amarillo, TX
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2018
High quality repairs to my 12 year old SUV.
I knew that my older SUV had not had some needed replacement parts in the 12 years I have owned it. Barney's technicians not only replaced the needed parts, but pointed out other urgent repair/replacement issues that I had not found. The work done seems, at this point, to have been very well done and have given no trouble. I'm grateful for the inspection that found other work to be done, and for the useful mechanic's notes in the receipt for work done that I received.

My only complaint is that the customer is unable to speak to anyone other than the receptionist, who has no mechanical training. This complaint is not serious enough at this point for me to lose faith in Barney's professional ability.

CM
Clint M.
Amarillo, TX
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Great communication
Quality workmanship

DG
Denise G.
Amarillo, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Close to my work
Fast service

LC
Lee C.
Amarillo, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Professional yet friendly
Barney's automotives treats customers professionally, but yet in a very friendly in family manner. They stand behind their work.

CL
Charlie L.
Amarillo, TX
Volvo C70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great people!
Friendly people, always reliable service!

RG
Robert G.
Amarillo, TX
Saturn Relay
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Comprehensive Care For Automobiles and Customers
Barney's Auto Service Company may provide an unusual quality of care for its customers' vehicles, but even more important, is Barney's Care for customers. I think perhaps this is the secret ingredient in the company's success. While it is wonderful to have reliable care for one's automobiles and have it restored to reliable operating condition, it is even more important to provide assurances of care for the customer, who has been distressed by transportation related problem and expense. Some how and in some way, Barney's seems always able to incorporate care for customers along with care for automobiles. and in my opinion this dual focus of comprehensive care has established Barney's as a premier Auto Service Company in the Panhandle of Texas. I am privileged to be a long-terms client and customer of Barney's, and I intend to continue for the duration of my life.

RD
Rita D.
Amarillo, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Prompt service
They are friendly, professional

DF
Doug F.
Amarillo, TX
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
the people
THE PEOPLE ARE WHAT MAKE ME KEEP GOING BACK....... ALWAYS SMILES ....... ALWAYS SPEAKS (EVEN BARNEY)...... I KNOW I WILL BE TREATED LIKE A REAR PERSON AND IT WILL BE DONR WRIGHT. THANK YOU

FS
Faye S.
Amarillo, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Faye said the employees were very friendly. They were kind. They provided good service. They provided service transportation.
This review was collected via phone interview by Customer Research Inc.

JL
Jorge L.
Texas
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Jorge said the staff did a good job. He recommends his friends to go over to the business for work as well.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Amarillo, TX
Lincoln Blackwood
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Everything
Fast, Efficient, Friendly service what else would you want, oh and the price is OK.

DC
Dona C.
Amarillo, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Awesome Work, as Ever
Barney's has never let us down. They consistently do great work, and we trust them implicitly. They're our go-to mechanics.

MW
Monty W.
Amarillo, TX
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Oil change
Thanks for the speedy service

BA
Brody A.
Amarillo, TX
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2018 Category: Service
Brody said that he had to bring his vehicle back to the facility because his repair was incomplete.
This review was collected via phone interview by Customer Research Inc.

MC
Marcus C.
Amarillo, TX
INFINITI I35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Yolanda. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AB
Andrew B.
Amarillo, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Andrew said the business does good work, quickly. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Amarillo, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Larry said Barney has done work for him before and has been satisfied.
This review was collected via phone interview by Customer Research Inc.

SD
Susie D.
Amarillo, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Keeping my Toyota running like a champ and looking great
Your attention to all that my truck required is and has been very much appreciated! You have met and exceeded the challenge of getting what was needed to keep me behind the wheel and feeling safe. God bless you all!

CG
Carson G.
Amarillo, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Carson said the business did his inspection. It did not take long and everyone was nice.
This review was collected via phone interview by Customer Research Inc.

TR
Thomas R.
Amarillo, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Thomas said the customer service is great. He stated he feels that the staff treat him really good, and they take care of all his problems.
This review was collected via phone interview by Customer Research Inc.