I WAS NOT AWARE THAT YOU COULD NOT JUST REPLACE A COMPRESSOR AND CHARGE THE SYSTEM WITH FREON. I SHOULD HAVE BEEN NOTIFIED BEFORE I ALLOWED YOU TO CHARGE THE SYSTEM THAT IF YOU WORKED ON THE TRUCK IT WOULD BE A 1300 HUNDRED DOLLAR PLUS BILL. YOUR QUOTE OF OVER 1300 DOLLARS ON A 97 S-10 WAS NOT WHAT I WANTED. I KNEW THE SEALS WERE OUT OF THE COMPRESSOR AND IT WOULD NOT HOLD A CHARGE, JUST AS I HAD TOLD THE SERVICE COORDINATOR. IF THAT IS YOUR POLICY AS I WAS TOLD ON THE PHONE AFTER THE FACT, ONLY REPAIR WITH ALL THE EXTRA COMPONENTS, SO YOU GET A LIFETIME WARRANTY, I SHOULD HAVE BEEN NOTIFIED PRIOR TO ANY WORK OR CHARGES INCURRED. SO I PAID ALMOST SEVENTY DOLLARS FOR ABSOLUTELY NOTHING. THIS IS NOT ACCEPTABLE PRACTICE.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.