Baxleys Auto Repair


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

105 Reviews

100% Would Recommend
Latest Review 7 months ago

RACHEL H. on 03/14/2017
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"Always great service."
Baxley's does a great job with my vehicle whether providing services for a major repair or an oil change. They are professional and honest. So nice to have a mechanic with integrity!
Vehicle: Honda Civic
Service Date: 02/16/2017
Review Created: 03/14/2017 12:34 PM
MALINDA B. on 02/14/2017
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"I felt they gave me an honest assessment of the issues and all my options."
We received a prompt diagnosis on the problem and were given options. Our son is owner of a repair shop in Arizona and according to him the estimate given was very fair; however, we decided our best option was to not do the repair but to sell vehicle as is. They were understanding of our decision. We did have repair done on our other vehicle and will make this our go-to repair facility in Arkansas.
Vehicle: BMW 330Ci
Service Date: 02/09/2017
Review Created: 02/14/2017 12:10 PM
Rob B. at Baxleys Auto Repair responded on 02/15/2017

Malinda,

   We appreciate you taking the time to  leave us this review!  Thank you!!!        Robin/Baxley's Auto Repair

JIM B. on 02/12/2017
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"Oil change"
Good service again.
Vehicle: Hyundai Santa Fe
Service Date: 02/10/2017
Review Created: 02/12/2017 12:47 PM
Rob B. at Baxleys Auto Repair responded on 02/15/2017

Thank you Jim!

JOHN M. on 01/02/2017
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"Prompt service, knowledgeable servic people, right price and good coffee"
I will repurn
Vehicle: Chevrolet Silverado
Service Date: 12/28/2016
Review Created: 01/02/2017 09:30 AM
Rob B. at Baxleys Auto Repair responded on 02/15/2017

Thank you John!   We appreciate you, and coffee is always on!!!

JONELL H. on 12/29/2016
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"Honest Auto Repair"
I have taken my 16 year old SUV to Baxley's several times and have always been extremely happy with their service. My left turn signal just stopped working- this has happened before- they determined the problem was in the signal switch-same as before. What was amazing was how they researched the history of this problem with the make/model of my vehicle and offered all the repair options
available. Replacing the entire switch is fairly expensive- they could have told me that was the only solution. Instead, they told me there was a much less expensive option (even though it may be temporary) and let me make the decision. I would not have been aware of this cheaper option if they had not chosen to tell me- this truly indicates the level of honesty and concern for their customers that everyone hopes to find in an auto repair service. I have been extremely impressed with the honest, ethical service Baxley's provides.
Vehicle: Jeep Grand Cherokee
Service Date: 12/28/2016
Review Created: 12/29/2016 07:40 PM
DAWN A. on 12/19/2016
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"Toyota Venza"
Always a pleasure to work with Baxley's!
Vehicle: Toyota Venza
Service Date: 11/21/2016
Review Created: 12/19/2016 07:13 AM
JIM B. on 12/17/2016
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"Always dependable and quick"
Once again they over achieved.
Vehicle: Hyundai Sonata
Service Date: 11/22/2016
Review Created: 12/17/2016 10:51 AM
PAUL-LISA C. on 12/17/2016
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"They know me by name."
I like the way they know me and call e by name when I walk in. I don't feel like just another number/customer to get out of the way. I feel lie a friend and that means I know I'll be treated fairly.
Vehicle: Toyota Yaris
Service Date: 12/16/2016
Review Created: 12/17/2016 09:38 AM
Robin A. at Baxleys Auto Repair responded on 12/19/2016

Thank you Paul for taking the time to leave us this review!    We appreciate you greatly!!!!

JOHN B. on 12/17/2016
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"Helpful"
Great service
Vehicle: GMC Sierra
Service Date: 12/12/2016
Review Created: 12/17/2016 09:15 AM
Robin A. at Baxleys Auto Repair responded on 12/19/2016

Thank you John for taking the time to give us a review!!!    We appreciate you!     Robin

NANCY C. on 11/16/2016
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"Great place to do business"
Friendly efficient staff
Vehicle: Honda Civic
Service Date: 10/24/2016
Review Created: 11/16/2016 08:06 AM
RONNIE M. on 11/13/2016
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"All good "
5 star
Vehicle: Chevrolet Suburban
Service Date: 11/09/2016
Review Created: 11/13/2016 02:50 PM
JIM B. on 11/13/2016
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"Service"
Once again the service was quick and affordale.
Vehicle: Hyundai Santa Fe
Service Date: 11/02/2016
Review Created: 11/13/2016 08:53 AM
SETH G. on 10/22/2016
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"Communication"
Always great work and wonderful communication!
Vehicle: Dodge Pickup
Service Date: 10/18/2016
Review Created: 10/22/2016 02:15 PM
Robin A. at Baxleys Auto Repair responded on 10/24/2016

Thank you Seth!  We appreciate you!

NANCY C. on 10/18/2016
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"Friendly & efficient service"
Very friendly & efficient service
Vehicle: Honda Civic
Service Date: 10/10/2016
Review Created: 10/18/2016 08:14 AM
Robin A. at Baxleys Auto Repair responded on 10/24/2016

Thabnk you Charette!   We appreciate you!

ED B. on 10/01/2016
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"Service and Attention "
Fast service, great work, friendly people!
Vehicle: Nissan Altima
Service Date: 09/27/2016
Review Created: 10/01/2016 10:12 AM
Rob B. at Baxleys Auto Repair responded on 10/24/2016

Thank you Ed for your review!  We appreciate your business!

WAYMON B. on 09/25/2016
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"Prompt repairs"
Same day turn around, thanks.... A little pricy for a local garage...
Vehicle: Ford Expedition
Service Date: 09/12/2016
Review Created: 09/25/2016 07:14 AM
Robin A. at Baxleys Auto Repair responded on 10/24/2016

We appreciate your review!

JIM B. on 09/20/2016
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"Normal Service"
Oil change and new wiper blades, all done at fair prices.
Vehicle: Hyundai Santa Fe
Service Date: 09/19/2016
Review Created: 09/20/2016 03:25 AM
Robin A. at Baxleys Auto Repair responded on 10/24/2016

Thank you for your review Jim!

Eric H. on 08/29/2016
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Eric said he has always used the business and he was very satisfied.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/16/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Robin A. at Baxleys Auto Repair responded on 10/24/2016

Eric,

We appreciate you taking the time to give us a review!

Kevin G. on 08/29/2016
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Kevin said the service at the business was good.
Vehicle: Dodge Nitro
Category: Service
Service Date: 08/22/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Marty G. on 08/29/2016
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Marty said he has not been to the business very many times but he likes the facility and he will be going back.
Vehicle: BMW 535i GT
Category: Service
Service Date: 08/17/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Robin A. at Baxleys Auto Repair responded on 10/24/2016

We appreciate you taking the time to give us this review!   Thank you!

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