Baxter's Automotive

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719-264-6611
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Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(372 Reviews)
5 star
99%
4 star
<1%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
94% Business Response
Latest Review 9 days ago

Reviews

DB
Dennis B.
Florissant, CO
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
Boy Howdy
Thank you Ed and Patricia for taking care of our vehicles. It is always a joy to see you.
Recommended
Patricia B. from Baxter's Automotive responded on 07/13/2018

We sure love the "Boy Howdy" reviews !  Thank You Dennis !! The pleasure is all ours !!! 

AP
Art P.
Peyton, CO
Acura TL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2018
Great!
Great visit as usual. I always feel pleased with the service at Baxters Automotive : )
Recommended
Patricia B. from Baxter's Automotive responded on 06/28/2018

Great Visit Indeed !  It's Always so Nice to See You & Catch Up !! Thanks for Always Thinking of Us & Trusting Us !!! 

PO
Peter O.
Colorado Springs, CO
Mercedes-Benz GLE
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
Great service as always!
Baxters continues to take great care of my vehicles. I can always count on them for honest pricing, great service, and preventative maintenance tips to keep my vehicles running smoothly.
Recommended
Patricia B. from Baxter's Automotive responded on 04/25/2018

Always happy to see your Mercedes, it's such a beautful vehicle and in excellent shape !  Thank you for letting us take care of it for you and for trusting us !! We appreciate your continued loyalty and referrals !!!     

BB
Beth B.
Colorado Springs, CO
Volvo S40
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2018
Always Reliable!
Ed & Patricia run a terrific business! They are so professional, yet incredibly friendly. You can count on them to have your car fixed when they say it will be and the price will be what they estimated. We trust their opinion on which maintenance items need to be fixed now or can wait until later. We recommend their shop to all of our friends! Thanks for working so hard for all your customers Ed & Patricia!
Recommended
Patricia B. from Baxter's Automotive responded on 04/24/2018

Thank You, Thank You Very Much !  It's always such a pleasure to see you both !!  We're so blessed that you always appreciate us and trust us so much.  Hugs to you both !          

DB
Dennis B.
Florissant, CO
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2018
Boy Howdy
Absolutely the best small business in Colorado Springs. Thanks for taking good care of our vehicles. Sure is nice to be worry free.
Recommended
Patricia B. from Baxter's Automotive responded on 04/24/2018

Thank you for always brightening our day !  We are so blessed that you trust us and always count on us !! It's our pleasure and thank you for being so good to us !!!  

JC
Jennifer C.
Colorado Springs, CO
Ram ProMaster City Wagon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Stereo replacement
Ed was able to locate a radio for my technicians van as the warranty for the van had expired!
Recommended
Patricia B. from Baxter's Automotive responded on 04/16/2018

We were glad to find one and take care of the volume & power issues for you. Thank You for the 5 stars !      

JF
Joe F.
Colorado Springs, CO
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Help me be more organized!
Patricia and Ed do an exceptional job at assisting me to keep track of all our vehicles. We have 5 cars, 2 in another state, and they do a great job helping us stay on top of the maintenance for each of the vehicles. In fact, Patricia looked up a local mechanic for both our children out of state away at school. In case they ever have an issue we have a recommendation as to who would be a good choice from Baxter's. We appreciate them so much!
Recommended
Patricia B. from Baxter's Automotive responded on 04/10/2018

We appreciate you too and feel blessed that you trust us so much !  We would like each of you and each of your vehicles to be well taken care of no matter where you are.  You deserve only the BEST !  Thank you for the kind words and thoughts !! Hugs to all !!!  

NH
Nancy H.
Colorado Springs, CO
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
Depth of kindness
I was so touched to have my repairs be at "no charge" which was a huge relief. Thank you and bless you both for such depth of kindness.
Recommended
Patricia B. from Baxter's Automotive responded on 04/07/2018

Hi Nancy !  Thank you for being so kind, patient & understanding about the situation.  We apologize that the OEM part failed so soon.  It happens sometimes; but, it is our job to make things right and keep the process as simple as possible. We stand by our work and warranty. But, we have to thank you (again) for making it go smooth on our end too.  Thanks for always trusting us and giving us the opportunity to always service your Jeep.  It's always a pleasure to see you !  And, thank you for your very kind words, they mean a lot to us. Please give Koji a big hug from both of us !!        

DH
Don H.
Colorado Springs, CO
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
Best Auto Repair in Town
Baxter's is the best auto repair shop in town. I would never go anywhere else.
Recommended
Patricia B. from Baxter's Automotive responded on 03/16/2018

Thanks Don !  You're the best too !! 

TW
Terri W.
Colorado Springs, CO
Nissan Murano
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2018
Always a treat!
Ed and Patricia are the best! I trust them completely with our vehicles. They not only perform the regular maintenance, but check for anything out of the ordinary. Excellent, trustworthy service!
Recommended
Patricia B. from Baxter's Automotive responded on 02/12/2018

It's always a treat for us to see you too !  We just love catching up and visiting with you !! It's a pleasure to make sure you are taken care of !!!  Thanks so much for being so good to us !!!!      

WP
William P.
Colorado Springs, CO
Toyota Tacoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Experience Excellence
Ed & Patricia Baxter are exceptional. The degree of attention they give to my vehicle and to me is excellent. Can't say enough to express how satisfied I am with the service they provide. Anyone wanting expert, honest and attention to detail service on their vehicle(s) will go to Baxter Automotive!
Recommended
Patricia B. from Baxter's Automotive responded on 02/02/2018

Thank You for all your support & continued loyalty all these years.  We are so blessed to have you as a part of our lives. And, your review just warms our heart & soul.  Thank You for bringing Maddie in to visit !  She just brightened our day !!  I wish you put more miles on your truck, that way we would see you more ! We love servicing the best Tacoma in the Springs !            

KS
Karen S.
Colorado Springs, CO
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
Great service, knowledge of cars.
Absolutely, and do recommend Ed to my friends.
Recommended
Patricia B. from Baxter's Automotive responded on 01/24/2018

Thank You Karen !  It sure made Ed's day reading your review !!  We thank you for your continued loyalty all these years and for all the referrals !!! As always, it's our pleasure and we always look forward to seeing you !!!!  

BB
Beth B.
Colorado Springs, CO
Ford Expedition
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Short Notice Fix!
We noticed a leak in our truck on a Friday afternoon. We called Baxter's to see if we could drop it off before the weekend in hopes they could get to it first thing Monday. As we were chatting while dropping the car an hour later, Ed had already checked it out, ordered the part and it was on it's way. They called before noon on Saturday saying it was ready to go. Now that's service!! Best secret in town!
Recommended
Patricia B. from Baxter's Automotive responded on 01/22/2018

Thank you for the thoughtful & incredibly kind review ! But, I have to be honest and tell you that we were very motivated by the delicious homemade chocolate chip cookies.  You are the best too ! Thank You !!     

JS
Jo S.
Colorado Springs, CO
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Reliable and honest service
Just a routine maintenance visit, but quick and easy. The web site is easy to use. Both Ed and Patricia are friendly and fun to work with. Ed’s comments on what is needed and what can be needed in the future are very helpful for planning future Maintenance. My car is 15 years old, but looks and runs terrific, in large part to the care provided by the Baxter’s. I highly recommend them for your automotive needs!!
Recommended
Patricia B. from Baxter's Automotive responded on 01/10/2018

Thank You Jo !  It's always a pleasure to see you, visit with you & take care of your Jeep.  Kudos to you for keeping your Jeep in such excellent shape !  It's still so much like new, I love it !  Thank You for always being so good to us, trusting us and always thinking of us.  We are blessed to have you with us ! Enjoy 2018 !!! 

DS
Dave S.
Colorado Springs, CO
BMW X3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2017
Just a GREAT place to take you car for any type of work
Had Ed put a trailer hitch on my 2017 BMW X3.As always it was done just perfect and he surprised how quick it was done.And may I say done right.I can't say enough good about Baxter Automotive we are lucky to have a shop like this.

Thank you,Ed and Patricia,
Recommended
Patricia B. from Baxter's Automotive responded on 12/13/2017

Great Service for AWESOME Friends ! Beautiful BMW and now it's even more ready for FUN stuff !! We're grateful to have you both always trusting us with everything car care related, THANK YOU !!