Baxter's Automotive

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719-264-6611
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(358 Reviews)
5 star
99%
4 star
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<1%
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1 star
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100% Would Recommend
93% Business Response
Latest Review 4 days ago

Reviews

DS
Dave S.
Colorado Springs, CO
BMW X3
Verified Customer
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12/12/2017
Just a GREAT place to take you car for any type of work
Had Ed put a trailer hitch on my 2017 BMW X3.As always it was done just perfect and he surprised how quick it was done.And may I say done right.I can't say enough good about Baxter Automotive we are lucky to have a shop like this.

Thank you,Ed and Patricia,
Recommended
Patricia B. from Baxter's Automotive responded on 12/13/2017

Great Service for AWESOME Friends ! Beautiful BMW and now it's even more ready for FUN stuff !! We're grateful to have you both always trusting us with everything car care related, THANK YOU !!    

JC
Jennifer C.
Colorado Springs, CO
Ram ProMaster City Wagon
Verified Customer
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11/15/2017
Honest and Professional
As always Baxter's never disappoints!
Recommended
Patricia B. from Baxter's Automotive responded on 11/15/2017

As always, you are awesome to work with !  You always make us feel so appreciated, thank you !!  Thanks so much for always trusting us !!!    

JM
Joseph M.
Colorado Springs, CO
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017
That New Car Feeling is Wonderful
We just received our Toyota Rav 4 and we are so pleased with the marvelous like new condition it was in after being serviced at Baxter’s. Ed and Patricia at Baxter’s put a lot of care and attention to detail to make our 2010 RAV4 feel, drive, and look brand new. Thank you Ed and Patricia for that wonderful new car feeling!
Recommended
Patricia B. from Baxter's Automotive responded on 11/12/2017

And, that's why we call it "Baxter Style!" Enjoy the Rav 4. Thanks for the opportunity to make it like new ! 

DB
Dennis B.
Florissant, CO
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Debbie
Thanks for the quick turn around. Driving great.
Recommended
Patricia B. from Baxter's Automotive responded on 10/21/2017

Boy Howdy ! So glad to hear it !! Or, in this case, so glad we are not hearing anything !!!  I sure hope Debbie is pleased !!!! Thanks so much Dennis.  Until next time ! 

JM
Joseph M.
Colorado Springs, CO
Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Thank you
Thank you Baxters for quick reliable service that's always top notch. It's the caring atmosphere and wonderful way of doing business that makes Baxter's the best place for auto repair. Thank you for all you do.
Recommended
Patricia B. from Baxter's Automotive responded on 09/28/2017

You are most welcome !  Thank You for all the extra you do for us too !! 

WP
William P.
Colorado Springs, CO
Toyota Tacoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Light up my world
Had to get new lights installed all around my truck. Ed Baxter got all the old lights out and new ones in and everything working in less than a day! Nothing is ever simple and there are always things that come up when completing a project like this ... and Ed overcame each issue and resolved everything in an efficient way. Can't say enough about the quality of work done at Baxter Automotive. My truck now has light at night!
Patricia B. from Baxter's Automotive responded on 09/14/2017

Not only does your truck light up; but, it looks AWESOME !  We just love it when your truck comes in, it gets so many compliments and makes me want one too!  We really like how you titled this review.....you are always so clever ! Love, Patricia & Ed       

WP
William P.
Colorado Springs, CO
Subaru Forester
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
OUTSTANDING - AS USUAL
They got me in, and out quickly and efficiently! Which is normal for Baxter Automotive! Can't say enough about how good their service and expertise is!
Recommended
Patricia B. from Baxter's Automotive responded on 08/10/2017

You are so good to us Bill ! Thank You !! Thanks for being so wonderful too !!!

WP
William P.
Colorado Springs, CO
Toyota Tacoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Super Mech!
Once again Ed and Patricia Baxter have taken care of me and my vehicles in a manner not found anywhere else. I was traveling in WY - way back in the wilderness when my truck has a problem. Got the truck back to Colo Springs and to Baxter Auto where Ed fixed it! Can't express in words how good Ed Baxter is ... he doesn't guess - he analyzes, tests and determines what the issue is, then fixes it! Service, pricing, quality are all there at Baxter Automotive!
Recommended
Patricia B. from Baxter's Automotive responded on 08/02/2017

Super Service for Super Bill !  Wow, we just loved your review & thank you so much for taking the time to say such nice things !! I had to pull Ed away right way to read it !!!  What a smile it brought to his face.  I am 100% sure you made his day.  Thanks so much, for everything !  Now, back to being "Super."     

JP
Joachim P.
Colorado Springs, CO
Mazda Tribute
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Patricia and Ed are great
Great service like always
Recommended
Patricia B. from Baxter's Automotive responded on 08/01/2017

Well, Thank You !  It's always our pleasure !  And, thank you for the special treats !!!   

DH
Don H.
Colorado Springs, CO
Toyota Prius
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017
Best in the Springs
Best people, providing the best service, for the best price.
Recommended
Patricia B. from Baxter's Automotive responded on 07/11/2017

The best for the best !  You are simply the best !! Thank You !!!

WP
William P.
Colorado Springs, CO
Toyota Tacoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
Back on the road again!
Ed and Patricia once again got my trusty 'Taco' in, serviced and 'back on the road again' all within a day! Once again providing superior service and superior mechanical expertise!
Recommended
Patricia B. from Baxter's Automotive responded on 06/16/2017

And, just in time for a fun filled summer !!!  As always Bill, it was our pleasure; but, I have to say this visit was just about seeing you & catching-up !!  Can't wait to hear the stories from this summer's adventures !!!!   

CV
Cecil V.
Colorado Springs, CO
Nissan Pathfinder
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Always a pleasant experience
I've never felt more comfortable taking my vehicle in for service. Ed is highly skilled in his trade. And integrity seems to be of utmost importance to both Ed and Patricia.
Recommended
Patricia B. from Baxter's Automotive responded on 05/12/2017

Thank You for the very kind review.  It is always our pleasure to see you & take care of your Nissan. We are happy that the Nissan is happy too !! 

RJ
Robert J.
Colorado Springs, CO
Volkswagen New Beetle
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
Car repairs
If you want your car repaired, with care, bring your car here. Fast service is good. Good service fast is better and that is what you will get at Baxter's.
Recommended
Patricia B. from Baxter's Automotive responded on 05/10/2017

Thank you for the kind review !  We do try our best and we appreciate both you & Ann Marie for trusting us with your VW !! It's always a pleasure to see you both plus both happy pups :) Their wagging happy tails always make our day !!!!     

KS
Kevin S.
Colorado Springs, CO
Acura MDX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2017
Ed & Patricia make Baxter's Automotive so great!
Once again, called Patricia to get the car in. We drop off the car. Ed calls with the suggested repairs. We say "go ahead". One of them calls me before the end of the day to tell us that the car is ready. We go in to pay and are met with smiles. It is exactly what they told us the repair would cost. Ed shows me the bad parts he removed from the vehicle (as if I would know what a muffler belt is) and I get candy at the front desk. It just doesn't get any better than that! Oh yeah...I forgot to mention, the vehicle runs great after being repaired. (kind of important). These guys are GREAT!
Recommended
Patricia B. from Baxter's Automotive responded on 05/01/2017

As you know, it's always our pleasure to see you & Laurie !  You are both so great to work with !! So glad to hear the MDX is doing well and is happy !!!  Thank you for the awesome & thoughtful review ! The secret to success is chocolate & lots of it !!!! 

DH
Don H.
Colorado Springs, CO
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2017
Best auto repair shop in town
Love that they keep up with my car and it's maintenance needs.
Recommended
Patricia B. from Baxter's Automotive responded on 04/28/2017

Awwww, you are so good to us Don !  Thanks so much !!